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Trustify360 - Default Title

Frootbat

16192 Coastal Highway, 19958, Lewes, United States

http://frootbat.com

Visit this site

4.35

Based on 20 Reviews

80.00%

5.00%

0.00%

15.00%

About Frootbat

Frootbat is a specialty online marketplace for whisky, wine & other spirits. Our mission statement is "All the World's Liquor in One Place". With other 45,000 products and counting we have quickly become one of the most comprehensive online liquor retailers in the world. Our number one focus is the experience of our customers and believe that the best form of advertising is word of mouth. We are constantly trying to improve all aspects of our business, whether that be expanding our product range, moving into new markets or improving our customer experience. Welcome to Frootbat!

Contact Info

http://frootbat.com
16192 Coastal Highway, 19958, Lewes, United States
[email protected]

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Excellent Customer Service! I placed an order for a specific bottle of Bourbon that shared a similar name with another bottle. Unfortunately, I received the wrong one and alerted Frootbat to the mixup. However, I decided to keep what they sent me and informed them of my decision. Soon after, I received a full refund for the purchase price anyway! This was above and beyond, and Frootbat has earned my return business as a result. Thank you, again!

I am very happy with Frootbat I am very happy with Frootbat. They are fast and deliver what you order. The pricing is good. They have things I have only heard of never seen. I love you Frootbat. Thanks for making me feel like a special customer. Oh I must not forget the customer service is crazy good and stays with you throughout your purchase. Thanks, Fritz

Frootbat Values it's customers.... I was fairly disappointed when frootbat requested I leave feedback for a purchase they never shipped. The order was assigned a fedex tracking # but never picked up by the carrier. I contacted their customer service and received an immediate response from a real person. They apologized for the mistake and assured me the product would ship immediately. I received additional communications from frootbat and my order shipped quickly. It's nice to see a modern company that values customer service.

Wrong Bottles Sent; Runaround When Trying to Return First order was canceled because the price changed. Placed an order for the higher price & received the wrong bottles...a much LOWER value Scotch. Tried to return them using the FedEx return label, but FedEx said they couldn't accept it without labels indicating "Receiver must be over 21" & "Alcohol." Let Patrick know, & he claims to have arranged a FedEx pick-up for me. However, on the date & time it was allegedly scheduled, no one ever showed up. Contacted Frootbat...& crickets.

Order transferred Hannah transferred my order to another warehouse as it was taking too long to ship. Once this happened my purchased shipped from the new warehouse immediately. Very satisfied with the service I received.

Frootbat

http://frootbat.com

About Frootbat

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Contact Info

James

Fritz Hempy

Charles

Jason Lanahan

Susan Richmond