Awesome turnaround time The ordering process was easy. The product was delivered a day early. The company is great to locate rare and exotic liquors. Very pleased. The only challenge is being at home to sign for receipt of delivery since alcohol is being shipped. No fault of Froofbat.

Wrong Bottles Sent; Runaround When Trying to Return First order was canceled because the price changed. Placed an order for the higher price & received the wrong bottles...a much LOWER value Scotch. Tried to return them using the FedEx return label, but FedEx said they couldn't accept it without labels indicating "Receiver must be over 21" & "Alcohol." Let Patrick know, & he claims to have arranged a FedEx pick-up for me. However, on the date & time it was allegedly scheduled, no one ever showed up. Contacted Frootbat...& crickets.

Great service / Best shipping costs Great service. Well packaged - heavy cardboard box and each bottle wrapped in bubble wrap. Competitive online pricing. Most reasonable shipping costs that I have found online. This was my second time ordering. Fast shipping - FedEx - last order picked up and received that afternoon NY to PA. This order arrived next day.

The products and timing of delivery are… The products and timing of delivery are great. Customer service is top notch with quick responses to inquiries and very accommodating to customers needs.

Order transferred Hannah transferred my order to another warehouse as it was taking too long to ship. Once this happened my purchased shipped from the new warehouse immediately. Very satisfied with the service I received.