Wrong Bottles Sent; Runaround When Trying to Return First order was canceled because the price changed. Placed an order for the higher price & received the wrong bottles...a much LOWER value Scotch. Tried to return them using the FedEx return label, but FedEx said they couldn't accept it without labels indicating "Receiver must be over 21" & "Alcohol." Let Patrick know, & he claims to have arranged a FedEx pick-up for me. However, on the date & time it was allegedly scheduled, no one ever showed up. Contacted Frootbat...& crickets.

DELIVERED AS PROMISE I’ll be honest I’m getting tired of all these request to submit surveys it seems to be part of the commercialism now trust me if I buy your product I love it but I wanna definitely give props to frootbat because they delivered as promised everything packed well. found some liquors I cannot find anywhere else, so I appreciate that I will definitely use the same again

You can trust Frootbat! This is my 2nd time ordering thru Frootbat. I am very pleased. My order arrived when they said it would. It arrived in perfect condition.They offer expert prompt customer service. You can actually speak with a real person if you need to. Other businesses could learn from Frootbat!

Received sealed & intact Both times I have purchased from Frootbat the product has arrived in a timely manner and always intact.

Great service / Best shipping costs Great service. Well packaged - heavy cardboard box and each bottle wrapped in bubble wrap. Competitive online pricing. Most reasonable shipping costs that I have found online. This was my second time ordering. Fast shipping - FedEx - last order picked up and received that afternoon NY to PA. This order arrived next day.