I like the Wines you have and the… I like the Wines you have and the service of your people is always great! What I don't like is that you have some wines in the list that you really don't have, I've been Asking for Fontalloro since February, This July you still have it in the list and I had to cancel it because you don't have it! I also would like a specific shipment method, its difficult to ship a purchase instead of sending it to VInfolios Cellar!

No issues to date... My sincere apologies. The former negative shipping review was for another company sharing a similar name that ships UPS and was a total fail. I've had absolutely no issues with orders or shipping from Vinfolio. Thanks for flagging the prior review so I could correct it.

We are all overcoming challenges these days :) I have had a few issues with wines arriving at Vinfolio recently (I understand some lags have occurred based on logistics and COVID). I was satisfied overall with the VF responses, but did need to push a bit to get all the fixes in a timely basis. I am such a fan of Vinfolio in many other ways that I just attributed this to a one-time challenge. If it weren't for this, I would rate VF customer service a 5.

Terrible - stay away Terrible. Despite buying over USD 50K of wine through Vinfolio, cannot get a proper recap of the bottles I own and stored at Vinfolio, nor a recap of the orders I placed over the years. As if they were stolen... Emails are not being returned, forget phone calls. Some older Krug vintages (80's) bought through Vinfolio turned out to be bad, probably weren't transported right, or bought from unreliable sources. Complete disaster. Stay away.

One of the best website for wines The site has a very broad assortment of wines and reasonable if not the best prices Recently, because of COVID some issues with pre arrival dates for it’s ok Excellent support in handling shipments