I like the Wines you have and the… I like the Wines you have and the service of your people is always great! What I don't like is that you have some wines in the list that you really don't have, I've been Asking for Fontalloro since February, This July you still have it in the list and I had to cancel it because you don't have it! I also would like a specific shipment method, its difficult to ship a purchase instead of sending it to VInfolios Cellar!

I am not sure what happened to this… I am not sure what happened to this company, but there is a DISTINCT change in the customer service. I have sent probably 100 cases of wine over the years to be sold on the site and never have had any issues with getting accurate reports in a timely manner. And if there was an issue, it was a quick call that got my question answered. Now, NO ONE answers the phone!! The reports are late and give little information. I am actually being a little generous giving 2 stars.

One of the best website for wines The site has a very broad assortment of wines and reasonable if not the best prices Recently, because of COVID some issues with pre arrival dates for it’s ok Excellent support in handling shipments

Sometimes questions and such not answered easily In general I find VF quite good. Sometimes I have trouble trying to get responses to questions. For instance, I have pending a question about charges for use of their cellar and no answer yet after at least 3 weeks.

Group Event Our group event required Vinfolio to ship to 30 different locations with short notice and they did a great job of getting it right. All boxes were delivered on time and in good shape.