I am not sure what happened to this… I am not sure what happened to this company, but there is a DISTINCT change in the customer service. I have sent probably 100 cases of wine over the years to be sold on the site and never have had any issues with getting accurate reports in a timely manner. And if there was an issue, it was a quick call that got my question answered. Now, NO ONE answers the phone!! The reports are late and give little information. I am actually being a little generous giving 2 stars.

Group Event Our group event required Vinfolio to ship to 30 different locations with short notice and they did a great job of getting it right. All boxes were delivered on time and in good shape.

Vinfolio offers great wine choices and customer service Vinfolio offers great wine choices and competitive prices. The individual we work with knows us and recommends wines based on that knowledge. He also gives us opportunities to try new wines and champagnes. If there is ever a problem, they stand behind the sale and take steps necessary to fix the issue. We've been buying great wines from Vinfolio for over a decade.

they actually lost my wine!! I have been a customer for at least 10 years. I am beyond disappointed that Vinfolio and Vincellar have lost bttles of wine that was purchased more than a Has Vinfolio become the new "Premier Cru" - what is going on with this company!

Delays I ordered a bottle of 1977 Port as a gift to my hosts at Thanksgiving. I paid for Fedex Two-Day Delivery. After a few false starts, I received my Port overnight. I leave on Monday, November 20th for the big event and am very happy that Vinfolio went out of its way to help me. All is well.