Requested 4 wine bottles be sent from… Requested 4 wine bottles be sent from my account to a friend in Los Angeles on October 25. As of Friday November 18 (3.5 weeks later), 2 of the bottles were delivered on November 18, the other 2 have not even shipped yet. Don’t understand why it takes almost a month to ship 4 bottles from my account. Terrible experience, made me look bad to good friends that were expecting the bottles but did not receive them until 3 weeks later. Terrible, simply terrible…

still waiting Wine that I ordered on pre-arrival finally arrived and I asked to have it shipped 2-day and my credit card was charged ($120) for the shipping, and that was over a week ago and still no wine. Leaves me wondering if I got scammed. After making contact, my wine was shipped overnight and they credited my card for the shipping. So in the end I got some awesome wine for my home cellar. Just wish I didn't have to go round in circles to get it.

One of the best website for wines The site has a very broad assortment of wines and reasonable if not the best prices Recently, because of COVID some issues with pre arrival dates for it’s ok Excellent support in handling shipments

I am not sure what happened to this… I am not sure what happened to this company, but there is a DISTINCT change in the customer service. I have sent probably 100 cases of wine over the years to be sold on the site and never have had any issues with getting accurate reports in a timely manner. And if there was an issue, it was a quick call that got my question answered. Now, NO ONE answers the phone!! The reports are late and give little information. I am actually being a little generous giving 2 stars.

I have really enjoyed working with all… I have really enjoyed working with all the Vinfolio folks over the past several years! Sarah, Frank, Duncan Keith & Carter (when he was with the staff). All of you have been more than helpful with the spreadsheets that you have provided to help me keep tabs on my wine shipments!! Keep up the fantastic job all you Vinfolio folks!! Larry W