Amazing Service, Great Products Had a great experience from end to end. The team here answered all my questions, and even followed up on my order to let me know I'd chosen all the right components for my system. They were in touch promptly about a back ordered product, with a solution. I had some freight damage on delivery (totally not their fault), and they went above and beyond to solve that as well. Love my new nitro coffee setup, products are great, prices were great and Keg Outlet offers fantastic service.

Great customer service! Definitely doing business with them again!!! I had problems ordering through their site last weekend (their site/server/host was having problems). Turns out, my order went through, I just didn't receive an email when my order was placed. I did however receive an email directly from someone at the company (on Sunday) stating that my order was received, and that their site was having problems sending emails. I was very impressed with the 1 on 1 communication and support that received regarding my order.

Business Changing Stuff! The Keg Outlet guys have been exceptional. We are an Australian cold brew company + some time ago were looking for a simple solution to scale up our brew facility. We have since purchased 3x Large SS Brew Vessels and these have changed our business! Brendan Hanson at Keg Outlet has been exceptional helping us with shipping, troubleshooting etc to get our brews bang on. Thanks guys for your support, quick responses and great insights. Cheers from Australia! Aaron + Brendan from Filament Coffee.

Had and Issue - Handled Well I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.

Excellent product range, very well presented, personal customer service. A fun and friendly company backed up with wide range of stock, well indexed spare parts backed up with photos of even the smallest items ensured I could buy with confidence. Attentive after sale customer service means this team will be first choice for any future purchases.