Keg Outlet

Southern California, United States
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4.85
Based on 20 Reviews

5

85.00%

4

15.00%

3

0.00%

2

0.00%

1

0.00%
About Keg Outlet

Keg Outlet's goal is to empower homebrewers (beer, cold brew, kombucha, etc) by providing great customer service and quality products at low prices. We strive to maintain accurate product data and imagery so that our customers and potential customers know exactly what they're getting. If you have a question about a product, or if there is a product that you can't find on our site, feel free to contact us - we can often-times help you find what you're looking for.

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RL
GB

Fanstastic service with knowledgable and helpful advice. Replies to my questions were handled very quickly and accurately. Customer service is second to none. I buy all my home brew supplies from this site because I've experienced 100% satisfaction with the four orders I've placed.

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Brian Burke
GB

Love the Brew Bucket! Received my brewbucket on Friday. Used it immediately that night as a bottling/kegging bucket - I know its primary design is as a fermenter, but the spigot makes it great for racking beer, too. Today I brewed a new batch of beer and its in the bucket now fermenting. It's just easy. Easy to clean and sanitize. Easy to seal with the 4 spring loaded clamps. And easy to move with the handles. After 20 years I am done with glass carboys and siphons! Keg Outlet are great to deal with. Good communication and personal connection with the owners. I also bought a corny keg from them at a very reasonable price and in great condition.

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John Meek
GB

Great first impression! I am building a cold room in my garage and needed a new wall mounted drip tray. After a bit of research, I found a good price for the exact item I needed at Keg Outlet so, I placed my order. As others have said, the communication I received to confirm my order was quick, as was the shipping of the item. Overall, an excellent experience. I will order again :)

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Bryce
GB

Great customer service! Definitely doing business with them again!!! I had problems ordering through their site last weekend (their site/server/host was having problems). Turns out, my order went through, I just didn't receive an email when my order was placed. I did however receive an email directly from someone at the company (on Sunday) stating that my order was received, and that their site was having problems sending emails. I was very impressed with the 1 on 1 communication and support that received regarding my order.

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Michael Gillen
GB

Had and Issue - Handled Well I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.

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