
RL
GBFanstastic service with knowledgable and helpful advice. Replies to my questions were handled very quickly and accurately. Customer service is second to none. I buy all my home brew supplies from this site because I've experienced 100% satisfaction with the four orders I've placed.

Brian Burke
GBLove the Brew Bucket! Received my brewbucket on Friday. Used it immediately that night as a bottling/kegging bucket - I know its primary design is as a fermenter, but the spigot makes it great for racking beer, too. Today I brewed a new batch of beer and its in the bucket now fermenting. It's just easy. Easy to clean and sanitize. Easy to seal with the 4 spring loaded clamps. And easy to move with the handles. After 20 years I am done with glass carboys and siphons! Keg Outlet are great to deal with. Good communication and personal connection with the owners. I also bought a corny keg from them at a very reasonable price and in great condition.

John Meek
GBGreat first impression! I am building a cold room in my garage and needed a new wall mounted drip tray. After a bit of research, I found a good price for the exact item I needed at Keg Outlet so, I placed my order. As others have said, the communication I received to confirm my order was quick, as was the shipping of the item. Overall, an excellent experience. I will order again :)

Bryce
GBGreat customer service! Definitely doing business with them again!!! I had problems ordering through their site last weekend (their site/server/host was having problems). Turns out, my order went through, I just didn't receive an email when my order was placed. I did however receive an email directly from someone at the company (on Sunday) stating that my order was received, and that their site was having problems sending emails. I was very impressed with the 1 on 1 communication and support that received regarding my order.

Michael Gillen
GBHad and Issue - Handled Well I ordered a conical fermenter the unfortunately was not eligible for a 5% discount. The company emailed me an explanation why within a few hours and actually gave me the 5% (which was unnecessary). They are a little difficult to get a hold of on the phone, but I really like supporting small businesses. I received my shipping info within 2 days of placing the order. It is easy to say you give great customer service but it is harder to actually deliver. Keg Outlet does indeed deliver I will order from them again.