Responsive and helpful! The team was responsive about my missing box and helped get me set up with a replacement shipment within 24 hours. Thank you!

Definitely 💯 Definitely 💯. Recommend. Love. Taste. Of. Wine. I’m sooooo In. Love. And will buy. Another box 📦. Muchas. Gracias

Bright Cellars does a great job of Customer Service Bright Cellars does a great job of giving you exactly what they promise with their products ... and their customer service is above & beyond. So refreshing in today's marketplace.

Either gives you another chore or doesn’t deliver and charges you for it One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “failed attempts” or no flexibility to change delivery times resulting in them returning to sender. If you email them about this the best they can give you is a partial refund minus the 25 dollar delivery fee. This company is full of vultures.

Customer service at Bright Cellars is… Customer service at Bright Cellars is the best! I get very quick responses to inquiries, and I know that whoever does the communications monitoring pays attention to every detail. Also, the wine is really great!