Responsive and helpful! The team was responsive about my missing box and helped get me set up with a replacement shipment within 24 hours. Thank you!

I tried other wine subscriptions but… I tried other wine subscriptions but the others don't really try to understand your palate like Bright Cellars. They call you and really try to understand every little thing you might like and not like to give you the best picks for you. I'm staying with Bright Cellars. I also love that I can post pone boxes easily in case I have too much wine still in my fridge.

I think Bright Cellars is the wine…subscription service any oenophile should try. I think Bright Cellars is the wine subscription service of the future. I've done two prior and had friends join others as well. Given the service and wine provided thus far, nothing even compares. The wine was delicious, had depth in its flavor profile, and fit my preferences. I'm excited to open my next box and expand my wine repertoire.

Mediocre wine, bad support, and deceptive business practices * I didn’t receive an email about the order five days before it processed. * They sent an order confirmation email on Tuesday April 15 at 4:11 a.m., while I was sleeping. * I replied to cancel the order and the subscription on April 15 at 6:47 a.m., as soon as I woke up and saw the order confirmation email. * Their policy says, “If you want to cancel or change your subscription, you can do it at any time,” but their representative contradicted the subscription policy in our email thread and said, “…we are unable to cancel it at this time.” * Their subscription policy says, “ Your order confirmation emails have links to your order. You can manage your subscription from there,” the link took me to my order, but there was nothing on the page to cancel the order or the subscription “from there.” * The first order was average wine and only a reasonable price because of the introduction.

If you're thinking about it& can afford to, just do it. Any issue I've had through shipping difficulties, change of address during a shipment & when the website updated; I've always gotten timely & helpful responses from the customer service team. Great wines, & their info cards for each bottle are so helpful to novices like myself. I love that I can share them with any guests I pour a glass for too.