What a wonderful wine club! What a wonderful wine club! I have been a member for years, and have yet to have a bad bottle. Their creativity is so welcome; their customer service is truly first rate. Thank you, Bright Cellars, for upping your game constantly!

Bright Cellars does a great job of Customer Service Bright Cellars does a great job of giving you exactly what they promise with their products ... and their customer service is above & beyond. So refreshing in today's marketplace.

Great customer service I found a bottle of wine that had become spoiled. This happens, its not a big deal, but I reached out to let them know, not for a refund, but in case there was a larger issue with that vintage shipment. They very promptly responded, and assured me they were looking into the issue, and offered reward points to cover the cost of the bottle. I really appreciate the grwt service.

Either gives you another chore or doesn’t deliver and charges you for it One of the big draws for Bright Cellars for me was the delivery. The two options for delivery companies either meant they wouldn’t attempt a delivery and you’d need to pick it up After multiple “failed attempts” or no flexibility to change delivery times resulting in them returning to sender. If you email them about this the best they can give you is a partial refund minus the 25 dollar delivery fee. This company is full of vultures.

Good selection of quality wine and sommelier service Bright Cellars has provided me with a good variety of quality wine since 2018. When looking for a particular taste or pairing their sommeliers have been spot-on in their recommendations. Their special offerings bring an added chance to taste something new. I have one non-alcoholic bottle added to my next order. I'm expecting that their standards hold true and this isn't just another alcohol free wine that tastes like overpriced simple grape juice which I've tried in the past.