Jason was incredible Jason was incredible, I had to amend my order many times.. and he was so accommodating and patient. Tommy helped us with the delivery and he was super friendly as well. We'll always depend on VINOvations and Jason for any events or client orders!

I live near Napa Valley I live near Napa Valley, the heart of wine country, and I could not locate that special vintage from Viansa Winery. The bottle is a 2010 Pinot, the Anniversary of my daughter’s wedding at the Winery. VINOvations came to the rescue and in a timely fashion. Thank you for the excellent service.

Service issues Initial order took more than a week before any action. They then told me the 2016 vintage I ordered was not available, but offered two later vintages. I finally accepted for eight 2017 bottles and seven 2018 bottles. The packing slip I received showed that, but the box contained ten 2017 bottles and five 2018 bottles. So nothing terrible, but just a little sloppy.

Order accepted product not available Placed order online payment was accepted was then told only one bottle of wine out of four was available. Staff was courteous and helpful with email messaging. Eventually a second bottle was located and refund offered. Have not received wine or refund as of yet. Disappointed with the whole process.

I ordered three bottles I ordered three bottles, and was initially a little put off to receive two messages offering a discount on a fourth bottle. But when I spoke to the rep on the phone and explained why I could not buy a fourth bottle at this time -- and he explained it's just that the shipping packages fit four bottles (for the same shipping price), and so they try to ship them full -- my three-bottle order shipped out immediately. I really appreciated his friendly understanding, and the wine arrived promptly. I've only had one of the wines so far, but it was great!