Susan K.
GBEasy way! I gave landlord station a name and… I gave landlord station a name and email. Instructions to Bill tenant I got results back in a couple days! So easy! Now I am assuming it’s accurate! Yes this saves me anxiety and grief of trying to get client info!
Milady Cernuda
GBLandlord Station provided excellent service. Landlord Station provided excellent customer service. The online programs is user friendly with lighting speed results.
David Dyer
GBScreening results are great, but process could be improved screening is great. Getting there has some issues. 1) invalid emails of tenants - some are hard to read the handwriting or are complicated. A mistake delays the entire process. Suggestion. - Verify the email submitted is valid. if invalid, this will give an opportunity to immediately correct it before continuing the process. 2) adjusting the application. I had a potential tenant balk when they saw it included a criminal screening due to his history. After the explanation, I tried to resubmit without the criminal background check, but could not change it. Suggestion - make it possible to change the checks requested after the initial submission. 3) Old, or irrelevant checks cannot be deleted. Suggestion - Add this feature. I would like to get rid of the old ones.
Eugene Taylor
GBThese guys are really great These guys are really great. Quick and efficient. The new "tenant pays" option saves us having to meet with the tenants another time to collect the credit check fee. Been using them for almost a decade!
Sue Nevins
GBIt is not a particularly people… It is not a particularly people friendly site. I had difficulty changing an email address and did need personal help by your excellent employee to reset and send the request to my customer. The report itself has been changed and isn't as informational and very hard to decipher. It no longer gives me my client recommendations.