It is not a particularly people… It is not a particularly people friendly site. I had difficulty changing an email address and did need personal help by your excellent employee to reset and send the request to my customer. The report itself has been changed and isn't as informational and very hard to decipher. It no longer gives me my client recommendations.

Ease of Use & Final Product Ease of use, notifications on screening process and progress, end product.

I have used Landlord station for years. I have used Landlord station for years. I think they are always looking for ways to improve. I like being able to customize my application for renters. I like deciding when to send a credit check to prospective tenants. I like how quickly they get back in the credit checks. I wish that the rent collection system were quicker.

Very user friendly and Trustworthy Very user friendly and you don't put your customers into commitments. This makes me even more loyal! I also like the how tenants can pay for the screenings themselves.

Improvements Needed It doesn’t appear the income was verified. Also, I used the pulldown menu to determine the cost in advance to charge the potential tenants, but when I actually purchased the report I learned you charged $5 more for additional information in the report. It was too late to charge the tenant for this. This need to be fixed.