The service was fast The credit & background check service was fast. The customer service response to my questions was also fast and thorough. It would've been helpful if they would've provided a scoring range directly on the report in which to reference the resident score though.

Needed a credit report Ease of use, affordable and fast turn around.

I liked the process of only needing an… I liked the process of only needing an email address to request a tenant screening instead of an application with a persons private information. It made the request simple & more secure. The turnaround time for results was fast. I will use this service every time I have a rental vacancy.

Very user friendly and Trustworthy Very user friendly and you don't put your customers into commitments. This makes me even more loyal! I also like the how tenants can pay for the screenings themselves.

Improvements Needed It doesn’t appear the income was verified. Also, I used the pulldown menu to determine the cost in advance to charge the potential tenants, but when I actually purchased the report I learned you charged $5 more for additional information in the report. It was too late to charge the tenant for this. This need to be fixed.