Have used Landlord Station on and off… Have used Landlord Station on and off whenever I need them to help me screen a new tenant. Thankfully, because the screening is perfect to what degree I need, I haven't had to find too many replacement tenants! Much functionality, of which I don't even use, but am glad that it is there if I need it!

You couldn't run a report for a client You couldn't run a report for a client. Reason is not specified but I try to contact you via email and got no response. I have never received credit for the records that you are not able to get but that were paid for. Last client that this happened with is Yusmaydi Tabares. Please issue the credit, this tenant will not longer be renting with us.

Screening results are great, but process could be improved screening is great. Getting there has some issues. 1) invalid emails of tenants - some are hard to read the handwriting or are complicated. A mistake delays the entire process. Suggestion. - Verify the email submitted is valid. if invalid, this will give an opportunity to immediately correct it before continuing the process. 2) adjusting the application. I had a potential tenant balk when they saw it included a criminal screening due to his history. After the explanation, I tried to resubmit without the criminal background check, but could not change it. Suggestion - make it possible to change the checks requested after the initial submission. 3) Old, or irrelevant checks cannot be deleted. Suggestion - Add this feature. I would like to get rid of the old ones.

I liked the process of only needing an… I liked the process of only needing an email address to request a tenant screening instead of an application with a persons private information. It made the request simple & more secure. The turnaround time for results was fast. I will use this service every time I have a rental vacancy.

Landlord Station provided excellent service. Landlord Station provided excellent customer service. The online programs is user friendly with lighting speed results.