Anonymous
USGreat wine but misled on events Really enjoyed my introduction to Winestyr at their West Loop tasting room. Immediately signed-up for their membership and was looking forward not only to my wine shipments but the member only events they talked up during their sales pitch. Fast forward three months and I am still waiting for an event invite. My friend who joined a long time ago has received three invites since I joined. My friends who joined the same day and I are still waiting. Winestyr claims this was a tech glitch but based on the number of times we've complained only to miss the next invite... I'm starting to get very skeptical that it isn't associated with how long you've been a member or how much you spend. Hoping to see it remedied soon!
Trisha
USPoor Communication I joined Winestyr because of the events. However, despite numerous attempts, my friends and I have been unable to get on the listserv. It has been really frustrating having to constantly follow up with no resolution. Without this as a differentiating factor, winestyr is not competitive from a price perspective and will lose my business.
Ben S
USTerrible customer service and bad wine Terrible customer service and bad wine. Stay away. +++ Edited following company's reply: The Pinot was indeed very good. The other wines must not be the same bottles you mention below because I wouldn't even cook with them. And the processing of "multiple changes" on your end were due to the company failing to make the changes correctly in the first place. To those consumers desiring wine and baseline service, stay away from Winestyr.
Fred Carmean
USNo Customer Service I have been trying to contact Winestyr for the past week via phone and email--but to no avail. They have not delivered and promised. I love their concept and their wines, but their customer service seems to be non-existent Buyer beware!
Patrick O.
USBest way to experience high-quality small production wineries, without leaving your home. Every bottle that we've received has been great! Going to the liquor store is like playing Russian roulette with your wine. You never know what you're going to get! Winestyr takes the guessing out of the equation. You know you're going to open a delicious bottle of wine, which even comes with tasting notes. From their customer service to their products, I would highly recommend Winestyr!