Excellence & a different world Every review that praises the excellence of the customer service of wineonsale.com is right on target. I dealt with Anthony, who was extremely helpful. This would be a different world if every company provided customer service like wineonsale.

I was interested in trying new wines… I was interested in trying new wines from across the country at a great price point. I purchased in total 71 wines from 4 of their prepacked cases. I ordered a 20, 18, 18, and 15 set of cases. The order delivered via Fedex in 2 days. Everything was neatly packaged and no damage or breakage to any bottles. The issue was upon opening each case there were multiple duplicates. In total of the 71 wines there were only 20 unique wines. I received 51 bottles that were duplicates. Some I received up to 6 bottles total amongst the 4 cases. Some cases had 3 of the same bottle in them. 1/4 bottles to be new seems like not a fair shake. I emailed customer service my concerns and they asked how many duplicates were there and I can exchange them. Once I advised it was 3/4 of my order they stood behind "our website states that there may be duplicates of our best wines". I again stated that is understandable, but 50/71 to be duplicates seems a bit excessive. They offered a refund on 13 wines total at $6.86/bottle. I had asked for a full refund and they refused to do so without me having to pay for shipping and handling. After 2 follow up attempts on how to rectify this situation they stated their final offer was to pick up the 13 bottles for the refund. I've yet to try any of the bottles so I can't speak on their quality. However if you are like me and were hoping to have a bunch of new wines to try out I'd be weary of using this company and my technique. If anything do 1 case and I guess roll the dice that you'll hopefully not get a bunch of duplicates.

I ordered the 15 pack red wine I ordered the 15 pack red wine. For the most part the wines were interesting and excellent value for the price. However I don't understand why they included Hallmark's Love wine in the package. Totally amateurish and undrinkable. I had to toss the bottle. Hallmark should stick to greeting cards and not make red vineger. It's an insult to customers to include this wine in the package. I will order again but only if this wine is NOT included.

Quick service , good wine I've never ordered Wine on Sale before, but since my quarantine use of wine has grown slightly (yes, I'm a sinner), I thought why actually not? For this price, the wine tastes very good, I likes it. Thank you also very much for your quick service, everything was on the top! I'll use your services more often for now.

My last time ordering from this dubious company … I’ve ordered for a few years and each time they get worse. They fill the boxes with blends and many times the wine taste rancid. Tried to speak with CS to resolve but they wanted nothing to do with their 100% guarantee. It’s bogus. They’re rude ( including the CS Rep)who told me thank you after I said I’d never order again. Then he called me a liar in an email from the company. I could write a book but you get my point. Shop somewhere else that values their customers.