
Bobo Lee
GBWine on sale stolen my money Wine oo sale doesn't honor THEIR agreement. They sent me 114. 95 case of wine. FedEx damage the case and sent it back to them. I asked for my money back but they refused to give it. I got PayPal and buyers protection but it's been over 3 weeks and nothing. I have stage four cancer and wine helps relieve my pain. I'm on a limited income and my chemo treatments are high. I don't have that much money to just be taken. They are very unsympathetic. Iv reported them to the attorney Generals office in my state and there's and I'm filing criminal theft charges. They should be placed on the fraud list. They got their package back. I never had it at all. They are trying to make me pay for FedEx mishandling. If I never received the package then I'm entitled to get my money back.

Sean
GBI was interested in trying new wines… I was interested in trying new wines from across the country at a great price point. I purchased in total 71 wines from 4 of their prepacked cases. I ordered a 20, 18, 18, and 15 set of cases. The order delivered via Fedex in 2 days. Everything was neatly packaged and no damage or breakage to any bottles. The issue was upon opening each case there were multiple duplicates. In total of the 71 wines there were only 20 unique wines. I received 51 bottles that were duplicates. Some I received up to 6 bottles total amongst the 4 cases. Some cases had 3 of the same bottle in them. 1/4 bottles to be new seems like not a fair shake. I emailed customer service my concerns and they asked how many duplicates were there and I can exchange them. Once I advised it was 3/4 of my order they stood behind "our website states that there may be duplicates of our best wines". I again stated that is understandable, but 50/71 to be duplicates seems a bit excessive. They offered a refund on 13 wines total at $6.86/bottle. I had asked for a full refund and they refused to do so without me having to pay for shipping and handling. After 2 follow up attempts on how to rectify this situation they stated their final offer was to pick up the 13 bottles for the refund. I've yet to try any of the bottles so I can't speak on their quality. However if you are like me and were hoping to have a bunch of new wines to try out I'd be weary of using this company and my technique. If anything do 1 case and I guess roll the dice that you'll hopefully not get a bunch of duplicates.

Susie S
GBFantastic buying experience Fantastic buying experience. Kearney helped me place my order over the phone and was so patient with me. My order came 2 days after ordering too! Can’t recommend Kearney and wineonsale enough

Katie O'Shea
GBHave used this company since 2020-not the same anymore Have used this company since 2020, had great experiences until the past 2 shipments. Both have arrived damaged and not with the full amount of bottles purchased. Customer service is rude and accusatory to customer despite pictures being provided of missing bottles and damaged shipping containers. It’s a sad turn for this company, they used to be great. Update January 29, 2024…. My review was from 2022 and I have not used this company since. Today I get an email that wine on sale wants my review from 2 years ago altered to remove “ Customer service is rude and accusatory to customer despite pictures”. If you’re having to chase bad reviews from years prior, maybe that should stop and make you think about the approach of the brand. Good luck

Daniela Morar
MZCarnie was so easy to work with -