Same as everyone else Same as everyone else, ordered 3rd of April, no sign of order, no updates, tried using live chat & email but all to no avail. OK, so I'm paying cash on delivery but it would help if someone at liqroo had the decency to contact or update people as to what their status is. I understand these are difficult times at the moment but communication really helps! Thank you. .

Gift purchased 4 months ago UPDATED: REFUND CHEQUE ISSUED AFTER 5 MONTHS BUT IT BOUNCED. UNSURPRISING. JOKERS AND THIEVES Gift purchased 4 months ago. Never delivered. Still awaiting a refund. Complete cowboys. Complete incompetence at all levels! Avoid at all costs for your own sanity.

The way forward What a great service! Very impressed speedy delivery, 3 hours and it was at my door with same day delivery. Fair prices and beats going to local off licence anyway day - definitely the way forward. Customer service is very helpful - sent an email and got a call back later that day - all good

not delivered.Still waiting refund not delivered.Still waiting refund. Not responding to Paypal request for refund or their dedicated refund email address. DO NOT ORDER from this company. Even in these difficult times i have placed orders with other companies who have delivered goods ordered or refunded asap if there is a problem. This company has done none of these things. I repeat do not order from this company

Speedy delivery, unfortunate ending! We ordered some beer and were impressed by the speed of the delivery as we ordered Sunday and it arrived on Monday, despite being told it would arrive on Wednesday. It was all going so well, until the driver opened the door of the van and sneezed with his face uncovered all over the beer and everything else in the van. He seemed not to notice what he had done. My husband was so shocked. He had to put on gloves and leave the box outside after spraying with disinfectant spray. Luckily the beer was plastic wrapped so not ruined, especially as some of it is a present!!