would give zero stars if I could would give zero stars if I could. Ordered a nice whisky too get a phone call 3 days later saying it wasn't in stock and wouldn't be again at which point I requested a refund. After 3 weeks still hasn't received my money back or any communication from the company so I sent them an email to enquire. Told the order had been cancelled and a refund initiated and to wait 3 days. Another week passes with no refund, email again same response. 2 weeks later email again to no response so raised a claim through PayPal. After 3 days got an email saying the order had only them been cancelled and I had been awarded a refund. Absolute charlatans had no intention on refunding me, and the "out of stock" whisky remained on their website for 3 weeks after telling me it was essentially discontinued. Avoid this company at all costs if you don't want to be robbed.

Liqroo has possibly gone bust UPDATE ON MY ORDER. I raised a chargeback through my bank and after about 3 weeks, I got my money refunded in full. Please AVOID Liqroo...!!! After numerous attempts to contact them, they don't respond to any of my emails, they never answer their phone and now their website has gone offline. I received an email from Annie (Customer Care) on 6 September saying that they had water damage in their store but they are shipping from a new location and I would receive my order Wednesday, 9 September. Since this email, I received no further emails and never received my order. I have contacted my bank and raised a chargeback against Ligroo. If this will work or get my money back, I don't know but worth a try.

Good Selection and Good Service! The service provided has been great. My recent two orders were delivered as expected, the day after the order was placed. There were some challenges during the peak of COVID-19 which resulted in some delays, but that was understandable, and they seem to have recovered well. Since then everything seems to be very smooth!

Excellent service.. Prompt delivery I can only speak from my own experience, but everything about the service I received was very professional. I placed my order via the website very late in the evening of Monday the 1st June. The delivery arrived today, Thursday the 4th June via DPD. As I live in the North West of England I was impressed to receive 3 large boxes with all the contents safely vacuum packed in such a short timescale, especially in times of Covid-19. I would certainly have no hesitation in ordering from the company again.

Great communications when item out of stock During the Covid 19 lockdown I have placed 2 large orders with Liqroo. On both occasions one item has been out of stock, but they called and offered alternatives of equal or better value. On each occasion we swiftly reached agreement and the order arrived when promised.