Same as everyone else Same as everyone else, ordered 3rd of April, no sign of order, no updates, tried using live chat & email but all to no avail. OK, so I'm paying cash on delivery but it would help if someone at liqroo had the decency to contact or update people as to what their status is. I understand these are difficult times at the moment but communication really helps! Thank you. .

Dreadful company Dreadful company, took my £58.00 over 5 weeks ago and many promises, no delivery. I understand these are difficult times but other companies are delivering although small delays. Took advice from their website re refund. Emailed got a response that I would be refunded and not unsurprisingly no refund after 12 days. Phone line useless and chat line big queues and big promises. Would not use and a typical scam deliver to a small minority and get a couple of good reviews. Pity I did not read if I could give less than one star it would be a big zero like my refund. Small claims next stop.

not delivered.Still waiting refund not delivered.Still waiting refund. Not responding to Paypal request for refund or their dedicated refund email address. DO NOT ORDER from this company. Even in these difficult times i have placed orders with other companies who have delivered goods ordered or refunded asap if there is a problem. This company has done none of these things. I repeat do not order from this company

Part filled order and cheap substitution made. Order part filled including a cheaper substitute (white rum instead of dark) now 3 weeks waiting for case of beer that site says is in stock. Don't respond to emails or phone calls. Have some sympathy due to current Covid lockdown but there's zero customer care and web-site still implies deliveries in a few days. Don't touch them at least for now.

Great communication during this… Great communication during this terrible time. I did have to wait a little longer than usual but completely understandable during these times. Very lovely people doing their best at this time. Thanks also to the very friendly delivery driver.