This is extremely disappointing This is extremely disappointing! Despite trying to cancel the order immediately after realizing the error, they refused to provide a refund, even though the order has not even been shipped or processed yet. This is not what I expect from a company that claims to offer exceptional customer service. It's frustrating to think that I'm now stuck with an order that I don't want, and I have no way to get my money back. It's a shame that they can't be more understanding and accommodating of their customers' needs.

Quality does not justify $25+ per bottle Wine quality does not justify $25+ per bottle. You can get same-quality wine for a third of the price at any decent wine store. Also, they do not accept returns, which basically means they do not back the quality of their products. Customer service was nice, at least. Not continuing my subscription...

It’s worth it! Super fast shipping, great packing and excellent intro deal. I thought the selections were top notch and this is coming from someone that grew up 20 min from Napa. I didn’t continue my membership, however they still sent me excellent deals w/out membership such as the holiday selection. I recommend!

White variety lacking Update 10/21/2020- After posting my initial review, the company reached out and sent 4 new bottles of wine. So, while that first box was disappointing, the customer service is outstanding. Updating review to 4 stars. Original Review: I did this to sample different wine selections, and didn’t get the variety I was expecting. The featured red wine sampler had 6 different bottles, but for the white, I received 3 of the same vintage Chardonnay and 3 of the same Sauvignon Blanc. I guess it’s fine if you trust Vinesse to send you something you’re going to love. But if you don’t love it, you’re stuck with 3 bottles rather than 1.

WARNING !!!! WARNING !!!! VINESSE IS SCAM !! IM BUY VINE PACKAGE FPR $42 AND WATCH MY CREDIT ACCOUNT $ 119 !!!