
Amos
GBdisappointing order, decent follow up re same I ordered a magnum of '96 Leoville Poyferre for Christmas. While not tainted, the wine was thin and faded quickly after decanting. I contacted Wine Cellarage about the wine, and they provided (1) assurance that the wine had been properly sourced and stored (and was likely an unfortunate "dud"); and (2) a $50 bottle of wine by way of compensation for the disappointing Poyferre. I think that was a relatively decent approach, and I appreciated the responsiveness of their team.

Mary
GBBest on line wine service - Wine Cellarage is my go to source online for fine wines and spirits. They offer unique and rare vintages as well as smaller artisan producers. I have purchased some of the best French Champagnes on the market as well as lovely cognacs - and wonderful Bordeaux. I would give them 5 stars but my only hesitation is the wine is packaged in styrofoam containers. If they used cardboard I would give them 10 stars.

Kevin Biegler
GBSo far not so good So far not so good. Placed our first order of nearly $700 three weeks ago. We did not realistically expect to get the order immediately. However, after multiple requests for updates on order status (profile just shows 'processing' with no change) we have yet to have any response or updates. Our due date on the CC charge has come and gone ... No delivery, No wine, No communication from this company and No response to our email/account profile inquiries. FTR? at the time we placed the order the delivery date listed on the case of wine was 07/17/203. We're past that date.

El Gaby
GBOpportunistic management I ordered 3 bottles of wine from them and a few weeks after the COVID-19 nightmare began, I have a difficult economic situation so I asked them to cancel the transaction since I’m sure they can sell the wine to somebody else. After one month with no waiting for an answer, Lars sent me an email offering $110 per bottle when I paid $155, so my interpretation was him giving me a discount so I accept the wine. No I was wrong, the guy want to profit twice out of this unprecedented moment in history. I’m filling a credit card claim right now and possibly a BBB Complaint. Disgusting people, be aware and stay away from them.

Phil
GBinconsistent quality issue I purchased 6 bottles of wine, this is a wine which I have tried and like very much. Upon receiving the wine, I tried 2 bottles so far, the taste of the 2 identical bottles are day and night, I would not think they are the same wine. I can only assume there could be some improper storage issue.