Kevin Biegler
USSo far not so good So far not so good. Placed our first order of nearly $700 three weeks ago. We did not realistically expect to get the order immediately. However, after multiple requests for updates on order status (profile just shows 'processing' with no change) we have yet to have any response or updates. Our due date on the CC charge has come and gone ... No delivery, No wine, No communication from this company and No response to our email/account profile inquiries. FTR? at the time we placed the order the delivery date listed on the case of wine was 07/17/203. We're past that date.
El Gaby
USOpportunistic management I ordered 3 bottles of wine from them and a few weeks after the COVID-19 nightmare began, I have a difficult economic situation so I asked them to cancel the transaction since I’m sure they can sell the wine to somebody else. After one month with no waiting for an answer, Lars sent me an email offering $110 per bottle when I paid $155, so my interpretation was him giving me a discount so I accept the wine. No I was wrong, the guy want to profit twice out of this unprecedented moment in history. I’m filling a credit card claim right now and possibly a BBB Complaint. Disgusting people, be aware and stay away from them.
James
USGreat service and very good selection Great service and very good selection. You need to check pricing though because it ranges from extremely good to quite high. Personally, I don't need to have the lowest price on the web, just fairly competitive, say within 10 to 15% of the low price. When you buy a wine and then see you paid 20 to 25% more than half a dozen other usa sites are selling it, it is a little disheartening. But, their products are in great condition, their prices are usually very competitive and their packaging is first class so I think they are a very good wine sorce.
Warren
USOrdered 2013 Carpe Diem and they sent … Ordered 2013 Carpe Diem and they sent 2014. Also charged $36 per bottle for the 2014 when others are selling it for $26. Felt taken advantage of. Would not use them again.
George
USGreat, easy and professional. Was a little sceptical about the 90 day delivery on a 2005 vintage wine. Futures, normal procecess but an older vintage gave concern. Price was below available market so took a shot. Wine Cellarage kept me informed and status on delivery during our wait. Immediately delivered the order and very satisfied.