Shipping good, so are prices Reminded me when my Champagne arrived. Very quick response and shipping on time without delays. Problem I had was losing points if you don't use them within a year. If point awards was easier to use; I would buy more wine from Wine Cellerage

Didn't ship product The product I purchased as a wedding gift for my friend was not shipped to her apartment. I saw her months after her wedding and asked her if she received the give because I had not received a thank you yet. She said she had not received it. She called wine cellerage and they shipped her her wine. But, if she had not called, i don't think she ever would have received it. She said this happened with others as well.

***HORRIBLE! UNRELIABLE*** I bought a bottle of Louis Roederer Cristal Brut as a gift for a wedding, these guys ask to deliver the following monday, I called in the following wednesday and it still hasnt shipped yet! Now I have to scramble to get a gift! NOT RELIABLE!!

Force Majeure? Really? I ordered a case to be shipped to California. It got damaged in transit and was never delivered. Wine Cellarage wouldn't process the refund until they were made good by UPS. They sent me their legal language, citing force majeur and said I'd get my refund when they had been refunded. This seems like terrible customer service to me. Mastercard refunded me after I started a dispute - whereupon Wine Cellarage miraculously emailed to say they'd refunded me. Funny that. Never heard from them again.

inconsistent quality issue I purchased 6 bottles of wine, this is a wine which I have tried and like very much. Upon receiving the wine, I tried 2 bottles so far, the taste of the 2 identical bottles are day and night, I would not think they are the same wine. I can only assume there could be some improper storage issue.