Fawn C.
USBad experience, company has NO integrity. My son-in-law purchased me a birthday gift subscription back in March of 2021. I was thrilled and enjoyed the tasting boxes and the different bottles that I chose during my membership. In February of 2023 I thought I would purchase their “Thoughtful membership “. I wasn’t really sure what it amounted to, I thought the same as before. For my Thoughtful membership I took two tasting boxes. I assumed I would be receiving notifications of when I was going to be able to pick more as before, nothing. There was also an additional charge on my account of over a hundred dollars! I have all these funds going out but nothing to show for it. February of 2024, there’s a charge on my account of $339! I contacted my card company and they gave me the name of the company that charged me, Flaviar. I told them that I had not purchased anything from them. I thought the account was closed. I disputed the charge. I lost the dispute due to the clause that membership is automatically renewed. I contacted Flaviar and they contacted me back. They said they would not refund my money, I was just short of their deadline. And on top of that Flaviar no longer ships to my state, so…. I am out a lot of money with nothing to show for it. This company has no integrity. I do not recommend that you purchase anything from them.
Mike From Tennessee
USThis company seems to have some very… This company seems to have some very significant integrity issues. Got a subscription from my kids for Christmas 2023. The first shipment was delayed one month: lots of excuses. The second shipment was delayed two weeks. Then I was told that they could no longer ship to Tennessee and my subscription was canceled. No offer of a refund. No offer to ship to another address in another State. I do NOT recommend this company.
travelingman
USNot a very honorable business Not a very honorable business. Ordered green chartreuse. 10 days in they said there was a delay. Around day 14, they sent me a note that they would refund my money. Not great but that is not what disappointed me. They accidentally sent me a second note saying my order was cancelled “due to negative margin”. This lead me to check out the site at which time I discovered they had the product still listed but with a higher price. In other words, they found they could sell it for more than they sold it to me so cancelled my order. I raised this point to them so they offered me a $10 discount off the new price, which made the new price +$70! Thought people would like a small insight into the integrity of this business
Heather
USGreat servicing for an unknowledgable customer It's frustrating trying to order something as a gift about products in which you have no knowledge- hence the need for customer service. Abigale was so patient and kind in the process to help me figure it out.
J Jeffery
USI bought the whiskey subscription as a… I bought the whiskey subscription as a gift for my husband. When he promptly received his first shipment we had a question regarding the samples he received. Flaviar quickly responded and provided the answer.