Great Overall Experience Caskers (including Zan) kept me posted on the status of my order, which was much appreciated. All of my email inquiries were answered within 24 hours. Awesome! Shipping rates are quite reasonable. Had exactly what I was looking for and at a good price.

Emailed to inquire on an order that was… Emailed to inquire on an order that was taking linger than normal to arrive. When ever we have ordered it usually arrives within days. Caskers responded the same day I sent the inquiry and was able to provide the requested tracking information. Also, their selection and prices are top notch!

Great packaging but slow delivery Packaging was great. First shipment arrived very quickly and I could track it. Second shipment took a long time. Says shipped on 12/21 and arrived 1/2. The tracking availability was minimal. Second package was just placed on a chair by my front door and I did not receive a notification of the delivery. Would use Caskers again but allow for plenty of delivery time and that you won’t be able to track the package very well. Holidays May have impacted my second shipment some.

Stellar communication The communication was stellar. There were shipping issues with their 3rd party provider but they stayed on top of it. Glad I have a source for my favorite Bourbon.

Excellent Experience The Website was easy to navigate, and the item I wanted was readily available, unlike here in Florida. Only one Company that I know of in Florida carries that item, and none could be found in their system. After 4 weeks, I decided to order from Caskers, and the whole procedure took me less than 15 minutes. Caskers kept me up to date on the order with emails, and that was appreciated