Slow Shipping Damaged Product Fortunately I ordered my husband's scotch well before the holidays (Nov 21st) but still the slow shipping had me concerned. (Arrived Dec 4th) The bottle was in a decorative tin and it had either been wrapped too tightly or the box had been dropped at some point because it was dented up. Was able to straighten it out but the experience won't have me ordering from caskers again.

Rapid shipping correction.. ...after receiving only one bottle of Hanger 1 vodka when I had ordered two bottles, Caskers promptly sent the other bottle, no questions asked...and very apologetic for the lapse by one of their suppliers..Awesome customer service by Philippine!!!

Excellent Company! Excellent customer service. Products were packed above and beyond what I had expected; I have never seen anything like the degree of care this company expended to protect my purchases! The company has a wonderful variety of products at affordable prices, as well. I will more than likely purchase from their site again.

Reliable Ordered from Caskers many times. Prices are within reason most of the time when they have stock, a little more than if you were able to find from a local ABC but my local ABC never has the good stuff. Had a few issues with shipping over time but they have always been prompt to respond and resolve any complaint.

Excellent service / Quality product Caskers has always provided consistent service and high quality products. If there is an issue with a vendor, and I've had a couple over the years, their customer service always handles my concerns promptly and effectively. I've tried other similar providers and find Caskers is the best. Thank you.