Emailed to inquire on an order that was… Emailed to inquire on an order that was taking linger than normal to arrive. When ever we have ordered it usually arrives within days. Caskers responded the same day I sent the inquiry and was able to provide the requested tracking information. Also, their selection and prices are top notch!

Excellent Experience The Website was easy to navigate, and the item I wanted was readily available, unlike here in Florida. Only one Company that I know of in Florida carries that item, and none could be found in their system. After 4 weeks, I decided to order from Caskers, and the whole procedure took me less than 15 minutes. Caskers kept me up to date on the order with emails, and that was appreciated

Great Overall Experience Caskers (including Zan) kept me posted on the status of my order, which was much appreciated. All of my email inquiries were answered within 24 hours. Awesome! Shipping rates are quite reasonable. Had exactly what I was looking for and at a good price.

Great packaging but slow delivery Packaging was great. First shipment arrived very quickly and I could track it. Second shipment took a long time. Says shipped on 12/21 and arrived 1/2. The tracking availability was minimal. Second package was just placed on a chair by my front door and I did not receive a notification of the delivery. Would use Caskers again but allow for plenty of delivery time and that you won’t be able to track the package very well. Holidays May have impacted my second shipment some.

Slow Shipping Damaged Product Fortunately I ordered my husband's scotch well before the holidays (Nov 21st) but still the slow shipping had me concerned. (Arrived Dec 4th) The bottle was in a decorative tin and it had either been wrapped too tightly or the box had been dropped at some point because it was dented up. Was able to straighten it out but the experience won't have me ordering from caskers again.