Emailed to inquire on an order that was… Emailed to inquire on an order that was taking linger than normal to arrive. When ever we have ordered it usually arrives within days. Caskers responded the same day I sent the inquiry and was able to provide the requested tracking information. Also, their selection and prices are top notch!

Excellent service / Quality product Caskers has always provided consistent service and high quality products. If there is an issue with a vendor, and I've had a couple over the years, their customer service always handles my concerns promptly and effectively. I've tried other similar providers and find Caskers is the best. Thank you.

I’m Now A Caskers Regular I’ve ordered from Caskers several times. First, of all the mail order sites I’ve looked at Caskers is the easiest to navigate and has the best availability. Prices are fair and sometimes bargains compared to NJ. They also provide very clear descriptions. Heck other sites don’t even say what proof it is! That’s the good news. Shipping is a challenge. They source their bottles from around the country and there are tie ups. OK I’m used to it now and when I place an order I just sit back and remain patient. Might take a month, that’s fine I expect that now. The bottles do not come all at once and the more bottles I order the more complex delivery becomes. Just before they reach the local transit site I’m notified of expected delivery date. When the bottles reach the local transit site I know from experience when UPS or Fed Ex will be here.

Excellent Company! Excellent customer service. Products were packed above and beyond what I had expected; I have never seen anything like the degree of care this company expended to protect my purchases! The company has a wonderful variety of products at affordable prices, as well. I will more than likely purchase from their site again.

Horrible shipping / customer service Been almost three weeks since I placed my order. They are unable to provide accurate shipping information and their last update consisted of saying that they “expect movement” “by the end of the week approximately” - whatever that means.