SteveB
GBThey Show Up When They Feel Like It When it comes to service calls, ReadyRefresh seems to show up whenever they feel like it. I made a special trip in to the office Friday 4/26, received a "We're on the way email" and then a call checking to make sure we were open on Fridays. I was on another call when the technician phoned, and immediately called back to say I was here and expecting him, but he never showed up. Later in the day, I received an email with the service call rescheduled for another day. This sort of thing is very common with ReadyRefresh service and install appointments -- very annoying!
JOE
GBDelivery was on time Delivery was on time. Only thing I don't like y'all are always changing my Delivery date every month it is different. I use to get at the end of the month then it went to middle of the month. Now it is first of the month that disappointing.
CHRISTIE
GBReady Refresh (Arrowhead) is my… Ready Refresh (Arrowhead) is my delivery water services for so many years now. I have tried different products in the past and decided to keep what I have.Your Customers Services associates are very polite and friendly. Your delivery drivers (Oscar and Giovanni) are very helpful as well! I believe I will keep Arrowhead and be one of your customers for a long time! Your Excellent services is “Second to None “ met my expectations. Keep up the good work. Thank you.
COURTNEY
GBWould recommend I've used ReadyRefresh for the last few years both at my office as well as home. The value is good. The website is easy to navigate and they have good product options. I've dealt with their customer service and it wasn't my best experience. I was transferred and had to call back a few times. My issue did get resolved in the end. I haven't found another vendor that offers better pricing. I would recommend.
RAYE
GBYour delivery guys are always efficient… Your delivery guys are always efficient and friendly. I would appreciate the calls I get asking if I want to change anything in my order if the operators were more articulate. But I seem to be stuck with them because your website won't let me make changes online.