JUAN
GBMachine is not working the it is supposed to My machine doesnt work right, sometimes the flow is irregular, the hot option doesnt work. It makes alot of noise. I have attempted to call customer service and ask for help but no one ever answers
SteveB
GBThey Show Up When They Feel Like It When it comes to service calls, ReadyRefresh seems to show up whenever they feel like it. I made a special trip in to the office Friday 4/26, received a "We're on the way email" and then a call checking to make sure we were open on Fridays. I was on another call when the technician phoned, and immediately called back to say I was here and expecting him, but he never showed up. Later in the day, I received an email with the service call rescheduled for another day. This sort of thing is very common with ReadyRefresh service and install appointments -- very annoying!
ARACELI
GBGood job keep up the good work. The Customer Service, Water Delivery Guys, Water Cooler Guys and Supervisors were very polite and nice. The only problem I have is my water cooler that keeps breaking down after working for a month or two and I have to call for a replacement. I am now getting another new water cooler delivered to me on the 29th of this month. Hope that works consistently. I have been a long-standing customer of your, otherwise the service is excellent. Kudos to all involved.
ANNAH
GBThe price will go up so weigh the pros/cons I like Ready Fresh and appreciate everyone who delivers to my home. They are always professional and polite and willing to accommodate placement of water. I enjoy arrowhead water so much. It has truly been a great blessing to me and my family. Prices go up but weigh the pros and cons. I decided it’s worth it for me and my family to have the best drinking water possible.
VS
GBMy delivery person always places my… My delivery person always places my bottles on the back porch as requested. When I see him, which is not often he is always smiling and speaks.