The service is quite good The service is quite good. I don't have a problem with the water being delivered. I get a notice telling me when to put the bottles out and when the new bottles are to be delivered. I find this very helpful with my busy schedule.

Machine is not working the it is supposed to My machine doesnt work right, sometimes the flow is irregular, the hot option doesnt work. It makes alot of noise. I have attempted to call customer service and ask for help but no one ever answers

Your company expects 100% of its… Your company expects 100% of its clients to understand and accept your rules but they don't care and even look at us as if we are not quail to them although we as clients are 100% the main and the only source of the money you have !!!!! The customer service department it's like you are playing a roulette machine you never know where you are going to land on. As everyone sees the overall rating it's just 50% happy with your company and if your management is happy with it. I will say it one more time I believe you will be in business in the next 2-3 max if there's not going to be a MAJOR CHANGE IN THE COMPANY

Getting to be a hastle Since transferring your billing customer service overseas your service has been not good. They charge more than what we were told and keep charging for what we don’t have. And now we receive 2-3 statements each month for the same thing and different pricing. I had called and got a quote for 6-12 months which I’m paying but billing keeps tacking more on.

Ready Refresh (Arrowhead) is my… Ready Refresh (Arrowhead) is my delivery water services for so many years now. I have tried different products in the past and decided to keep what I have.Your Customers Services associates are very polite and friendly. Your delivery drivers (Oscar and Giovanni) are very helpful as well! I believe I will keep Arrowhead and be one of your customers for a long time! Your Excellent services is “Second to None “ met my expectations. Keep up the good work. Thank you.