Your delivery guys are always efficient… Your delivery guys are always efficient and friendly. I would appreciate the calls I get asking if I want to change anything in my order if the operators were more articulate. But I seem to be stuck with them because your website won't let me make changes online.

Machine is not working the it is supposed to My machine doesnt work right, sometimes the flow is irregular, the hot option doesnt work. It makes alot of noise. I have attempted to call customer service and ask for help but no one ever answers

Good job keep up the good work. The Customer Service, Water Delivery Guys, Water Cooler Guys and Supervisors were very polite and nice. The only problem I have is my water cooler that keeps breaking down after working for a month or two and I have to call for a replacement. I am now getting another new water cooler delivered to me on the 29th of this month. Hope that works consistently. I have been a long-standing customer of your, otherwise the service is excellent. Kudos to all involved.

Your company expects 100% of its… Your company expects 100% of its clients to understand and accept your rules but they don't care and even look at us as if we are not quail to them although we as clients are 100% the main and the only source of the money you have !!!!! The customer service department it's like you are playing a roulette machine you never know where you are going to land on. As everyone sees the overall rating it's just 50% happy with your company and if your management is happy with it. I will say it one more time I believe you will be in business in the next 2-3 max if there's not going to be a MAJOR CHANGE IN THE COMPANY

Great consistent experience My delivery associate is always on time and respectful and always willing to assist my disabled mom. Always has a smile even when having a bad day ( which I’m sure he does but never shows) love the consistency and effort put forth!