The service is quite good The service is quite good. I don't have a problem with the water being delivered. I get a notice telling me when to put the bottles out and when the new bottles are to be delivered. I find this very helpful with my busy schedule.

Problems with change You are always on time and give plenty of notification. However, we always have trouble adjusting our order. We ask for more or less or something different, but nothing changes we get the same order everytim

Consistency and Quality Control of Spring Mountain water Bottles I am a long-time customer, of over 6 years. I appreciate the service provided, however, for the amount paid for Spring water (red sticker) and delivery, I would appreciate “newer” water bottles; bottles that appear clean, not overly-used, and “dragged” when bottle is inverted. The newer bottles appear to have a blue tint, and red stickers that are not faded. My monthly shipment of bottles may include new bottles, but also include bottles that appear to have been in use for 20 years and on their last leg. A little more stringent quality control and maintenance of water bottles, in addition to consistent delivery of “newer” “water bottles would be appreciated.

Would recommend I've used ReadyRefresh for the last few years both at my office as well as home. The value is good. The website is easy to navigate and they have good product options. I've dealt with their customer service and it wasn't my best experience. I was transferred and had to call back a few times. My issue did get resolved in the end. I haven't found another vendor that offers better pricing. I would recommend.

The driver is not following the my wishes The driver is not following the instructions that I ask for. They have been leaving the water in front of the garage door not the front door has I requested Also I asked to skip the cases of small bottles this time but they left them anyway.