Ready Refresh Never Disappoints! Kinda surprised that our delivery day has changed from Thursday to Wednesday, but certainly not a show stopper. We will certainly miss Joe-ell (Joseph) as our delivery person, but we certainly appreciate our current driver whom we have known from before. He's amazing as well. Something was incorrect with our latest delivery and he took it upon himself to personally come back to deliver the correct product after the fact. He certainly did not have to do that, but it was so nice and totally appreciated. We've been customers for a long time and if/when a hiccup in delivery occurs, Ready Refresh has always gone out of the way to correct it. We appreciate the great customer service and we love our drivers. Thank you!

Ready Refresh communicates well and… Ready Refresh communicates well and allows order changes up to a little before delivery. They are also flexible and make it easy to make changes to orders.

Ready Refresh (Arrowhead) is my… Ready Refresh (Arrowhead) is my delivery water services for so many years now. I have tried different products in the past and decided to keep what I have.Your Customers Services associates are very polite and friendly. Your delivery drivers (Oscar and Giovanni) are very helpful as well! I believe I will keep Arrowhead and be one of your customers for a long time! Your Excellent services is “Second to None “ met my expectations. Keep up the good work. Thank you.

Getting to be a hastle Since transferring your billing customer service overseas your service has been not good. They charge more than what we were told and keep charging for what we don’t have. And now we receive 2-3 statements each month for the same thing and different pricing. I had called and got a quote for 6-12 months which I’m paying but billing keeps tacking more on.

Consistency and Quality Control of Spring Mountain water Bottles I am a long-time customer, of over 6 years. I appreciate the service provided, however, for the amount paid for Spring water (red sticker) and delivery, I would appreciate “newer” water bottles; bottles that appear clean, not overly-used, and “dragged” when bottle is inverted. The newer bottles appear to have a blue tint, and red stickers that are not faded. My monthly shipment of bottles may include new bottles, but also include bottles that appear to have been in use for 20 years and on their last leg. A little more stringent quality control and maintenance of water bottles, in addition to consistent delivery of “newer” “water bottles would be appreciated.