The driver is not following the my wishes The driver is not following the instructions that I ask for. They have been leaving the water in front of the garage door not the front door has I requested Also I asked to skip the cases of small bottles this time but they left them anyway.

My delivery person always places my… My delivery person always places my bottles on the back porch as requested. When I see him, which is not often he is always smiling and speaks.

Consistency and Quality Control of Spring Mountain water Bottles I am a long-time customer, of over 6 years. I appreciate the service provided, however, for the amount paid for Spring water (red sticker) and delivery, I would appreciate “newer” water bottles; bottles that appear clean, not overly-used, and “dragged” when bottle is inverted. The newer bottles appear to have a blue tint, and red stickers that are not faded. My monthly shipment of bottles may include new bottles, but also include bottles that appear to have been in use for 20 years and on their last leg. A little more stringent quality control and maintenance of water bottles, in addition to consistent delivery of “newer” “water bottles would be appreciated.

Your delivery guys are always efficient… Your delivery guys are always efficient and friendly. I would appreciate the calls I get asking if I want to change anything in my order if the operators were more articulate. But I seem to be stuck with them because your website won't let me make changes online.

Would recommend I've used ReadyRefresh for the last few years both at my office as well as home. The value is good. The website is easy to navigate and they have good product options. I've dealt with their customer service and it wasn't my best experience. I was transferred and had to call back a few times. My issue did get resolved in the end. I haven't found another vendor that offers better pricing. I would recommend.