Donna
GBThey responded quickly and made the…Claims Made Easy They responded quickly and made the claim experience painless and information. I was kept up to date every step of the way
James L. Glass
GBEric Adams The agent, Eric Adams, was superlative to work with. He understood the issues the church faced right away and assigned the personnel necessary to verify the claim immediately. At issue was a chimney that could have fallen into the lower parts of the building. His actions helped us repair the chimney and avoid further damage to the building.
William
GBClaims Person Patience and working with Ms. Ashley was awesome.
Sue
GBCaring and responsive As soon as I reported our boiler breakdown, Guide One and the appraisers began their work. The first person to contact me was an appraiser who's job it was to assess the physical damage to our property. Next, we had boiler expert arrive and then an engineer who decided that it was not normal wear and tear. Guide One and Bayliss and Geist stayed on top of the progress and were very responsive to our questions and resolution to our situation. We believe we were treated fairly and professionally during the entire process.
CHRISTINA
GBOur insurance agent and adjustor were…Excellent! Quick to respond, helped us thoroughly understand the process. Our insurance agent and adjustor were both so quick to respond and helpful. They made an otherwise challenging situation very easy to walk through. We were very pleased with the outcome.