Greg
GBWe didn't receive a bill and you give… We didn't receive a bill and you give no grace period and you do not email us to let us know about the renewal. So we if we don't receive a bill or an email from you, how are we to know what we owe.
William
GBClaims Person Patience and working with Ms. Ashley was awesome.
Sylvia Schell
GBOur church has been working with Tracy… Our church has been working with Tracy from Guideone and she has been great!
Andrew
GBThe claims process was painless The claims process was painless, easy to submit and the adjuster was prompt and helpful. The payments came through in time to ensure we were able to get the work done. Overall experience was Very Positive. Even had a few email follow ups to ensure work was progressing and if any assistance was needed.
Brenda
GBTheresa in claims dept was supportive Theresa in claims dept was supportive, helpful, encouraging in our vandalism claim, and supporting us in delays finalizing to close our claim. Your company is supportive in general to smaller churches and needs. We look forward to continue having GuideOne as our church insurance.