GuideOne Insurance

1111 Ashworth Road, 50265, West Des Moines, United States
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4.45
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

5.00%

1

10.00%
About GuideOne Insurance

GuideOne Insurance was founded in 1947 with a commitment to social responsibility. That tradition continues today, as the company proudly protects the people who strengthen our communities. GuideOne serves churches, educational institutions, senior living care centers, small businesses, and nonprofit organizations. We provide commercial property and liability, workers’ compensation, commercial auto, and many other liability needs. Rated “A-” (Excellent) by industry analyst A.M. Best, GuideOne does business in all 50 states through a network of thousands of independent agents who serve more than 51,000 members. GuideOne’s corporate headquarters are located in West Des Moines, Iowa.

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James L. Glass
GB

Eric Adams The agent, Eric Adams, was superlative to work with. He understood the issues the church faced right away and assigned the personnel necessary to verify the claim immediately. At issue was a chimney that could have fallen into the lower parts of the building. His actions helped us repair the chimney and avoid further damage to the building.

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CHRISTINA
GB

Our insurance agent and adjustor were…Excellent! Quick to respond, helped us thoroughly understand the process. Our insurance agent and adjustor were both so quick to respond and helpful. They made an otherwise challenging situation very easy to walk through. We were very pleased with the outcome.

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Eric
GB

Great customer service and staff were… Great customer service and staff were always willing to help and answer questions. Had to get a quick turnaround in order to keep from losing rental income. Whole process was awesome!

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Andrew
GB

The claims process was painless The claims process was painless, easy to submit and the adjuster was prompt and helpful. The payments came through in time to ensure we were able to get the work done. Overall experience was Very Positive. Even had a few email follow ups to ensure work was progressing and if any assistance was needed.

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William
GB

Claims Person Patience and working with Ms. Ashley was awesome.

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