Eric
GBGreat customer service and staff were… Great customer service and staff were always willing to help and answer questions. Had to get a quick turnaround in order to keep from losing rental income. Whole process was awesome!
Norrell Thomas
GBWe received a very thorough inspection… We received a very thorough inspection of the entire church. There several areas that needed our attention and they have been repaired. Very professional inspection by both the engineer and the adjuster.
KEVIN BURGESS
GB100% Horrible Company - think about it before you let them represent you... Pray you don't have a liability claim with this company as they will fight tooth and nail to not pay. Very unethical company regarding the representation they hire to fight legitimate claims. If you are a Church, think twice about letting this company represent you. 100% Horrible company. Unfortunately you can't give less than one star.
Andrew
GBThe claims process was painless The claims process was painless, easy to submit and the adjuster was prompt and helpful. The payments came through in time to ensure we were able to get the work done. Overall experience was Very Positive. Even had a few email follow ups to ensure work was progressing and if any assistance was needed.
Central Congregational Church
GBDeceptive practices The inspection report of Oct "23 was never shared with the church yet that was the foundation of dropping our policy. We cannot fix what is not shared! This seems an intention deception on the part of Guide One. We've been clients for decades without any claims. Your cost has been a computer-generated bill four times a year, leaving you a clear profit margin.