Blair
GBPrompt and Thorough I appreciate the prompt response I always received from my agent. She was kind, helpful and quick to reimburse us for our claim.
Greg
GBWe didn't receive a bill and you give… We didn't receive a bill and you give no grace period and you do not email us to let us know about the renewal. So we if we don't receive a bill or an email from you, how are we to know what we owe.
KEVIN BURGESS
GB100% Horrible Company - think about it before you let them represent you... Pray you don't have a liability claim with this company as they will fight tooth and nail to not pay. Very unethical company regarding the representation they hire to fight legitimate claims. If you are a Church, think twice about letting this company represent you. 100% Horrible company. Unfortunately you can't give less than one star.
Central Congregational Church
GBDeceptive practices The inspection report of Oct "23 was never shared with the church yet that was the foundation of dropping our policy. We cannot fix what is not shared! This seems an intention deception on the part of Guide One. We've been clients for decades without any claims. Your cost has been a computer-generated bill four times a year, leaving you a clear profit margin.
William
GBClaims Person Patience and working with Ms. Ashley was awesome.