Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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Michelle Freeman
GB

The agent was very helpful and was able… The agent was very helpful and was able to help give me a solution to my problem quickly.

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Rehman Bhatti
GB

STAY AWAY FROM DIALPAD DO NOT EVEN THINK ABOUT USING DIALPAD! FROM DAY 1 HAD PROBLEMS! They will not help you setup anything they sold to you! you are paying them for the service but they tell you to talk to your rep to get you help to set up. Worst part I requested my Tmobile business number ( who is a partner of dialpad) to be ported into dial pad and they ended up losing my number. 2 days later I find out they assign my number to a business in Texas. It took them over 6 days to get my number back and I lost over 15k in business because of this error of theirs. Spoke with my lawyers and we will be filling a lawsuit against them. STAY FAR WAY FROM DIALPAD, THEY ARE HORRENDOUS! YOU WILL NOT GET ANY TYPE OF SUPPORT FROM THEM.

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Carolyn A
GB

Mark with customer service was great Mark with customer service was great. I took a bit to respond a few times but he stayed on until I got back to him. Most companies just end the chat and make you wait forever to be connected to another agent. Very impressed! Would definitely recommend!

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Ernie Turner
GB

Rey was quick to understand what I… Rey was quick to understand what I wanted to do and what needed to be done to enable that. He was quick, efficient, and a pleasure to talk to. Great tech to talk to.

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joshpof
AU

Great service Chad was great he understood my concern straight away and helped me fix the problem. Appreciate all your help, I hope they give you a raise :)

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