Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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CSCProductsShen
US

I've called in a few times in the past… I've called in a few times in the past for support and was assisted by Jam Dela Cruz. She is the rare case in the support world where she knows her product inside and out and also has the gift of being able to troubleshoot issues and solve problems with confidence.

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Ernie Turner
US

Rey was quick to understand what I… Rey was quick to understand what I wanted to do and what needed to be done to enable that. He was quick, efficient, and a pleasure to talk to. Great tech to talk to.

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Terry Clarke
US

5 Stars for Rey Rey was very efficient and was able to handle my issue in virtually no time at all.

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RJ
AU

These guys are shocking These guys are shocking. Please be aware. They took my money and then pushed Dialpad software on my Yealink T53. They blocked the setup by constantly pushing a patch update. Dont waste your time. very poor, no accountability. I received no service, no refund and my phone cannot be updated.

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Carolyn A
US

Mark with customer service was great Mark with customer service was great. I took a bit to respond a few times but he stayed on until I got back to him. Most companies just end the chat and make you wait forever to be connected to another agent. Very impressed! Would definitely recommend!

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