Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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Mary Kay
GB

Five stars all the way Five stars all the way, every time. Dialpad help center is the best I have ever worked with. We had an especially difficult internal situation that required a special fix. Drel and Sarah did a great job navigating the issue all the way to a resolution. Thank you ladies! Dialpad you do a great job training your staff. Keep up the good work!

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Kisha
GB

Jam your the best 🌟 Jam was very patient in helping me get my account set up. I never felt rushed or felt like I was being a burden.

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RJ
AU

These guys are shocking These guys are shocking. Please be aware. They took my money and then pushed Dialpad software on my Yealink T53. They blocked the setup by constantly pushing a patch update. Dont waste your time. very poor, no accountability. I received no service, no refund and my phone cannot be updated.

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Brenna Whittaker
GB

Don't waste your time with this app. Completely unreliable app with little to no real support in a timely manner. Issues with the app often take over a week to resolve, and their "tier 2" team works opposite of normal US business hours so you can't even collaborate with their tier 2 team to resolve an issue.

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Dave Safley
GB

Magical been with DialPad for years and… Magical been with Dialpad for years and always has worked as designed, clean and clear with just the right admin features. Concise reporting, great support even thru WhatsApp - Their service infrastructure is top shelf and different from others in a good way. Dialpad is founded by Google Voice Engineers from back in the day. Get on board check it out for your self ;)

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