Dialpad

100 California Street, #500, 94111, San Francisco, United States
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4.40
Based on 20 Reviews

5

85.00%

4

0.00%

3

0.00%

2

0.00%

1

15.00%
About Dialpad

Dialpad is an Ai-powered Customer Intelligence Platform providing everything you need to support customers, drive sales, and collaborate with colleagues in one, beautiful app. The platform brings together industry-leading Ai Contact Center, Ai Sales, Ai Voice, Ai Meetings, and Ai Messaging into one intelligent workspace. Dialpad’s advanced, in-built Ai capabilities unlock greater productivity and deliver smart insights, creating better customer and employee experiences on all channels.

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CSCProductsShen
GB

I've called in a few times in the past… I've called in a few times in the past for support and was assisted by Jam Dela Cruz. She is the rare case in the support world where she knows her product inside and out and also has the gift of being able to troubleshoot issues and solve problems with confidence.

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Frederick Polanco
GB

Had a great experience with Jam Had a great experience with Jam, she was great and took her time to guide me through the entire process step by step which I really appreciated and learned a-lot from. So now I'm all setup and ready to use the services.

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Ernie Turner
GB

Rey was quick to understand what I… Rey was quick to understand what I wanted to do and what needed to be done to enable that. He was quick, efficient, and a pleasure to talk to. Great tech to talk to.

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Brenna Whittaker
GB

Don't waste your time with this app. Completely unreliable app with little to no real support in a timely manner. Issues with the app often take over a week to resolve, and their "tier 2" team works opposite of normal US business hours so you can't even collaborate with their tier 2 team to resolve an issue.

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Mary Kay
GB

Five stars all the way Five stars all the way, every time. Dialpad help center is the best I have ever worked with. We had an especially difficult internal situation that required a special fix. Drel and Sarah did a great job navigating the issue all the way to a resolution. Thank you ladies! Dialpad you do a great job training your staff. Keep up the good work!

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