The agent was very helpful and was able… The agent was very helpful and was able to help give me a solution to my problem quickly.

Five stars all the way Five stars all the way, every time. Dialpad help center is the best I have ever worked with. We had an especially difficult internal situation that required a special fix. Drel and Sarah did a great job navigating the issue all the way to a resolution. Thank you ladies! Dialpad you do a great job training your staff. Keep up the good work!

Jam was Dela Cruz was exceptional!! Jam was Dela Cruz was exceptional! Specifically, she was diligent and patient in responding to my questions. Her answers were clear and in understandable for a non-technical person like myself. She enabled me and my Executive Assistant to share a screen with her which made the exercise seamless.

Customer sales/service as it should be Having tried to contact numerous platforms, Dialpad was one of only two that bothered to respond. Moses took the time to find out what my needs were and steered me in the correct direction. He then spent time on the phone to direct me through the sign-up pages and how to make the best use of the system. During the trial he stayed in contact, without putting pressure on and then for the final stage he arranged all the paperwork. A credit to the company he represents and a pleasure to cooperate with. Well trained, very knowledgeable and thoroughly professional!

Don't waste your time with this app. Completely unreliable app with little to no real support in a timely manner. Issues with the app often take over a week to resolve, and their "tier 2" team works opposite of normal US business hours so you can't even collaborate with their tier 2 team to resolve an issue.