Kisha
GBJam your the best 🌟 Jam was very patient in helping me get my account set up. I never felt rushed or felt like I was being a burden.
Rehman Bhatti
GBSTAY AWAY FROM DIALPAD DO NOT EVEN THINK ABOUT USING DIALPAD! FROM DAY 1 HAD PROBLEMS! They will not help you setup anything they sold to you! you are paying them for the service but they tell you to talk to your rep to get you help to set up. Worst part I requested my Tmobile business number ( who is a partner of dialpad) to be ported into dial pad and they ended up losing my number. 2 days later I find out they assign my number to a business in Texas. It took them over 6 days to get my number back and I lost over 15k in business because of this error of theirs. Spoke with my lawyers and we will be filling a lawsuit against them. STAY FAR WAY FROM DIALPAD, THEY ARE HORRENDOUS! YOU WILL NOT GET ANY TYPE OF SUPPORT FROM THEM.
Carolyn A
GBMark with customer service was great Mark with customer service was great. I took a bit to respond a few times but he stayed on until I got back to him. Most companies just end the chat and make you wait forever to be connected to another agent. Very impressed! Would definitely recommend!
Richard
CZCustomer sales/service as it should be Having tried to contact numerous platforms, Dialpad was one of only two that bothered to respond. Moses took the time to find out what my needs were and steered me in the correct direction. He then spent time on the phone to direct me through the sign-up pages and how to make the best use of the system. During the trial he stayed in contact, without putting pressure on and then for the final stage he arranged all the paperwork. A credit to the company he represents and a pleasure to cooperate with. Well trained, very knowledgeable and thoroughly professional!
Michelle Freeman
GBThe agent was very helpful and was able… The agent was very helpful and was able to help give me a solution to my problem quickly.