Rocky Fontaine
GBWill never use them again!! Will never use them again!!! I placed an order on June 28th and still haven't received it (July 14th). Supposedly FedEx has been having issues with shipping. Funny how I've ordered different products from different companies with no FedEx issues. Absolutely HORRIBLE!!!
A Shaw
GBPackage Delay Again! I placed an order on 12/22/2020. I paid $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I checked UPS and was advised....Package Delay Updated: 12/29/2020 10:36 A.M. EST Scheduled Delivery Wednesday 01/06/2021 Estimated Time by 9:00 P.M. Is this REALLY HAPPENING AGAIN???? This is the SECOND TIME I've experienced this. I requested an adjustment for the $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I have yet to receive a response. NEVER AGAIN!!!
Hannah
GBItems constantly out of stock Fast shipping and no issues other than the fact that they are constantly out of stock on almost everything. Weeks at a time items are out of stock. I pay for the monthly vault membership to get free shipping but it’s a waste of money when I can never find anything to order. They need to figure out their stocking issues or I’ll be finding a new website to use.
William Dalton
GBFirst time user but definitely not the last time! Very good customer service not to mention honest! I triple ordered in error while ordering online and they caught it prior to shipping, called me to verify and corrected everything not to mention shipping the original order as promised. What I really liked about their site was the information on each item. I was ordering a gift shipment for liquor I generally do not consume and had limited knowledge. The website made it easy and when all said and done, the shipment arrived at it's destination ahead of schedule and our friends totally enjoyed the liquors selected. Well done, CHEERS!
Sharmony B
GBMy first time ever ordering with the… My first time ever ordering with the company. I contemplated for days prior to registering an account. I am very glad I did. I placed a large order. One item was out of stock, but one of the associates kindly emailed me informing me and offered replacements. The reply was swift and the delivery arrived on time. The packaging was very well. Everything packed nice and tight with plenty of protection.