Leou Alven Comendador
PHHighly Recommend! Looking for a website that will help you find the wines you can't even find in your local malls. cwspirits.com is the answer, I've ordered PatrÓn Tequila Collection because I'm having hard time looking for this product in any mall nearby through this website and luckily I got one. I still have one bottle left from holiday. Will prolly order again here.
A Shaw
USPackage Delay Again! I placed an order on 12/22/2020. I paid $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I checked UPS and was advised....Package Delay Updated: 12/29/2020 10:36 A.M. EST Scheduled Delivery Wednesday 01/06/2021 Estimated Time by 9:00 P.M. Is this REALLY HAPPENING AGAIN???? This is the SECOND TIME I've experienced this. I requested an adjustment for the $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I have yet to receive a response. NEVER AGAIN!!!
Todd Webster
USGreat service speed and packaging Great service speed and packaging, would earn the 5th star if: - Myers bottle was glass as pictured rather than the plastic I received - selection increases for my favorite Tequilas (Anejo/Double Anejos) - more competitive $ w/my usual mail order spirit store (Old Towne Tequila) Happy they're providing another option, thank you for the service.
DL
USExcellent Customer Service I recently purchased spirits from CWS. There was issue with the shipping. FedEx lost my package and then delivered the replacement package to the incorrect address. I contacted customer service via email and they went above and beyond to help resolve the issue. They were willing to file a lost package claim with FedEx and send a new package. Fortunately the package was located and has since been delivered. Point of all this is that the customer service that I received from CWS is very hard to find in this day and age.
Linda
USDelayed shipping caused no spirits for our event! We ordered for a special event. We were elated to see 3-5 day arrival. We never did receive a trackable tracking number. After searching for and not finding a number to call we related our concern via email. The response turn around time was fairly prompt (within 48 hours) we were offered a replacement order. Furthering our time of receiving the order our event went in without our spirits. Sad news. We love thT we can get what we want for a reasonable price however the shipment time was not met!