Rocky Fontaine
GBWill never use them again!! Will never use them again!!! I placed an order on June 28th and still haven't received it (July 14th). Supposedly FedEx has been having issues with shipping. Funny how I've ordered different products from different companies with no FedEx issues. Absolutely HORRIBLE!!!
Rebecca Kinsey
GBIn difficult times In difficult times, I found amazing customer service and support with CW. I prefer personal contact, so I order by phone. The agents I've talked to have made me feel like a friend, while helping me place orders. Love the new website!
William Dalton
GBFirst time user but definitely not the last time! Very good customer service not to mention honest! I triple ordered in error while ordering online and they caught it prior to shipping, called me to verify and corrected everything not to mention shipping the original order as promised. What I really liked about their site was the information on each item. I was ordering a gift shipment for liquor I generally do not consume and had limited knowledge. The website made it easy and when all said and done, the shipment arrived at it's destination ahead of schedule and our friends totally enjoyed the liquors selected. Well done, CHEERS!
Niko
GBMiserably failed to deliver as promised. Promised delivery in 6 days, but was slow to get out, so they changed it to an unacceptable 12 days! I called to request cancelation and they refused to. No-one will be home to accept this, as we are traveling overseas before they deliver. Will NEVER order from them again, or recommend them to anyone. Bad, bad service, QW&S...
A Shaw
GBPackage Delay Again! I placed an order on 12/22/2020. I paid $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I checked UPS and was advised....Package Delay Updated: 12/29/2020 10:36 A.M. EST Scheduled Delivery Wednesday 01/06/2021 Estimated Time by 9:00 P.M. Is this REALLY HAPPENING AGAIN???? This is the SECOND TIME I've experienced this. I requested an adjustment for the $28.72 Shipping & Handling for Shipping Method CWS - Ground (2-5 Business Days). I have yet to receive a response. NEVER AGAIN!!!