Why?! While the people who respond are nice. They don't understand what you write no matter how many times you reword it. This site also does not have any indication they are running low on their products/are out of formula. I would like to continue to do business with this company but just can not understand how communication could be so misunderstood? Product itself is good. Boxes a little banged up but doesn't effect the formula inside. Holle is a great formula. Just wish my request of the promised 5% off was refunded and not the $78 for the 3 boxes they did not deliver. Now I have to figure out a different place to purchase... again!

I shouldn’t even give them 1 star I shouldn’t even give them 1 star, they deserve 0 star. Please don’t order from them. Take your business somewhere else. I ve been ordering from them since my baby was born hr is 8 months old. For the past 2 months they been so slow on shipping the formula, the first time it 25 days to get my order with no updates I had to keep sending emails requesting an update so we had to givr the baby a new formula that didn’t agree with his tummy. Now again I placed an order of 8 boxes on the 09/09, waited a week then I emailed few times to ask about a shipment date since I was running low on formula again ! The. Yesterday I get an email saying that the order was canceled because they didn’t have enough stocks Abd with zero refund so far ! So please don’t order with then they re not reliable! And the sad part is that they re been careless with baby food !

Given how time sensitive product… Given how time sensitive product shipping is, I chose tastyganics. Unfortunately, I was extremely disappointed when an item was back ordered and I had to wait an extra week for it and they refused to expedite it when It became available. This is the ONLY formula my baby takes and it was one hell of a week for me and her. I suggest you improve your customer service.

Amazing products & great customer… Amazing products & great customer service. The delivery is always on time & what’s great is that delivery is free. The packaging is never damaged and it even comes with instructions on how to mix it. I will be recommending this for everyone I know!

Both of my kids love this formula Both of my kids love this formula. The website is easy to use and very self explanatory. The only think I would change is put a customer service number on the website for people who have questions, as your instant chat does not get responses when you ask a question.