Kelsey Failla
USDO NOT USE THIS SITE I ordered baby formula over two weeks ago and they keep saying it’s going to ship shortly and it still hasn’t. The website clearly states all shipping will be out in 1-5 days. That is a complete lie. Do not recommend this site. Update: they cancelled my order without reason or notice. When I asked why they responded with “have a nice day” LOL such a joke of a company.
Romana Pas
USThey weren’t clear that shipping would… They weren’t clear that shipping would take weeks even though I spent $20 on shipping charges. The entire customer service is based on ignoring what you are asking them and giving you scripted responses. I tried to reach out a few times and ask them to help or make it right and they continued to ignore it. I would definitely not recommend them. There are plenty of other sites to order from that have been consistently great in shipping of products and customer service. I have used my organic company for formula as an alternative.
Megan
USThey sent me the wrong boxes of… They sent me the wrong boxes of formula. I contacted customer service and they said there was nothing they can do. How is this company in business. Worst customer service I’ve ever heard of.
Gloria gloria
USBuy somewhere else, took my money no product received… I purchased 2 month supply of formula for a baby with food intolerance, my shipmwnt never arrived, i have beeen dealing with super slow response from them, they asked me to wait over a month for them to be able to file a lost package claim amd issue a refund, so i have to wait for my money and they did not replace the product or offer any alternative, so i am over 300 dolars short and no food for my baby, they only think a out recovering money from their insuramce a d not a second thought to my baby's wellbeing, buy somewhere else
ELMIRA JAFARI
USGiven how time sensitive product… Given how time sensitive product shipping is, I chose tastyganics. Unfortunately, I was extremely disappointed when an item was back ordered and I had to wait an extra week for it and they refused to expedite it when It became available. This is the ONLY formula my baby takes and it was one hell of a week for me and her. I suggest you improve your customer service.