Given how time sensitive product… Given how time sensitive product shipping is, I chose tastyganics. Unfortunately, I was extremely disappointed when an item was back ordered and I had to wait an extra week for it and they refused to expedite it when It became available. This is the ONLY formula my baby takes and it was one hell of a week for me and her. I suggest you improve your customer service.

We were looking for an alternative… We were looking for an alternative formula for US brands as our baby was getting gassy from them. We found the customer support very knowledgeable in answering our questions about Holle. Our baby is doing much better on this brand.

I have been a customer for 5 years… I have been a customer for 5 years until today. Something changed with their staff or the availability of the product. I tried to understand the "delayed shipping" issue, until today. I placed an order over a week ago and sent 3 emails asking for the order status, and no reply from their end. Today, I decided to send another email asking for the status, I asked them if the product was unavailable to kindly notify me so I could cancel the order. After 2 minutes of sending my email, I received a cancellation notification. How can they cancel an order without even acknowledging their lack of customer service? My daughter stopped her milk intake for a week because they just decided to take the order and sit on it? I am extremely upset, as I supported this business for many years and no consideration was given.

I have been ordering from here for 2 months I have been ordering from here for a few months but now my newborn had to change formulas as per doctor. I placed an order and the next day I emailed to canceled after dr’s visit and they said they can’t cancel because the order was sent out. I didn’t receive the order but they said they can’t refund because it was shipped. It’s unfair even though I still didn’t receive the order and it was over $300 order.

Amazing products & great customer… Amazing products & great customer service. The delivery is always on time & what’s great is that delivery is free. The packaging is never damaged and it even comes with instructions on how to mix it. I will be recommending this for everyone I know!