There should be an option for 0 stars There should be an option for 0 stars. They don’t answer calls. The phone goes straight to voicemail. They also don’t answer emails. I gave them a second chance bc the guy actually called me back the first time I ordered and made an excuse that there was a holiday in Germany and the factories closed. Tried to cancel call to cancel 12 days after I ordered and nothing. Finally emailed them off of the website with a nasty email to cancel my order or there was going to be issues (they’re hq is not far from me), called the bank to see if they could stop the payment and within minutes of sending the nasty text I had an email of cancelation for my order. They never tried to make right. This is just a poorly run business. They need to close shop. The website is well built but a dummy in disguise 👎🏽

They sent me the wrong boxes of… They sent me the wrong boxes of formula. I contacted customer service and they said there was nothing they can do. How is this company in business. Worst customer service I’ve ever heard of.

2 orders never on expected time !! -

I shouldn’t even give them 1 star I shouldn’t even give them 1 star, they deserve 0 star. Please don’t order from them. Take your business somewhere else. I ve been ordering from them since my baby was born hr is 8 months old. For the past 2 months they been so slow on shipping the formula, the first time it 25 days to get my order with no updates I had to keep sending emails requesting an update so we had to givr the baby a new formula that didn’t agree with his tummy. Now again I placed an order of 8 boxes on the 09/09, waited a week then I emailed few times to ask about a shipment date since I was running low on formula again ! The. Yesterday I get an email saying that the order was canceled because they didn’t have enough stocks Abd with zero refund so far ! So please don’t order with then they re not reliable! And the sad part is that they re been careless with baby food !

Amazing products & great customer… Amazing products & great customer service. The delivery is always on time & what’s great is that delivery is free. The packaging is never damaged and it even comes with instructions on how to mix it. I will be recommending this for everyone I know!