Superb customer service for great product Timely and highly competent customer service. I had questions about whether an image would work. Ralph at customer service told me right away with style that it would. This made ordering worry free. After I placed my order, I realized a day later that I selected the wrong portrait size. But customer service efficiently changed my order, kept my discount and got me what I wanted. I wish all customer service experiences were like that! And the product is great too!

Not as Advertised Your website and ordering process are quick and simple. I was a little disappointed with the portrait, it wasn’t positioned or proportionate to the print size and most importantly the portrait doesn’t have any personality. Your ads show portraits that look great even though the picture of the actual pet may look serious. We’ll display it because it was expensive.

Really good overall 5 stars may be more fair as everything went well, good quality, fast turnaround time. My only disappointment is that one of the dog prints wasn't a great likeness to our dog (too white and fury).

The only reason you are getting 2 stars… The only reason you are getting 2 stars is because of the sneaky way that Onward Protection at a cost of 3.15 was inadvertently added without my choice. If I didn't want this item as a gift I would have cancelled my entire order based on principle. I strongly suggest you remove this option, or the way it is "added" because of the large number of your customers that will not notice it, and therefore not get a refund. You are opening yourself up to a class action lawsuit and I would hate to see you go through that when your product is so lovely to purchase otherwise

I bought this picture for my best… I bought this picture for my best friends 60th birthday and was worried for a variety of reasons if this would turn out the way I had seen advertised. Well this exceeded my expectations and look forward to when the present is opened!