Obsessed We recently lost our sweet baby girl Dane and we have been struggling with the adjustment of our loss. I saw a West & Willow portrait on a friends Facebook story and was immediately intrigued. Once I found the perfect picture of Dane I submitted my order. My wife and I cried tears of happiness when we got Danes portrait. The attention to details and all her colors and spots and marking were nearly identical to Dane. We love it! It has helped us tremendously seeing her portrait everyday! We are highly satisfied!

Unbelievable how amazing the product… Unbelievable how amazing the product is! The picture is exactly like the photos of my mom's 2 dogs, this is the perfect Mother's day gift!!

The frame was not intact on arrival The frame was not intact on arrival. Our dogs nose was brown not black and fur on nose is longer than actual pic sent.

Very Bummed! It was not made clear to me that my picture would not include a hat that my dog was wearing. When I submitted the photo, I should have been notified at that time. I received my picture and to my disappointment, it looks like my dog’s head is deformed instead.

Amazing customer service We had a portrait done of 2 of our furbabies. Unfortunately we had an issue with 1 of the faces. West & Willow's customer support was a joy to work with. ( namely Merdae). We were constantly updated on progress to rectify the issue. Cannot wait to receive the revised and will definitely recommend West & Willow to all our friends and families looking to get customized portraits of their pets.