Bad food and bad service Many foods ordered were near expiry. One wasn't expired but was full of mold, which they tried to blame on us despite the package not being opened for the month we had it before opening it to use. Just abysmal customer service, and the food was all bland and just disappointing compared with what we can find at local markets. Even the bokksu exclusives which seemed fancy and neat were just total flops (earl gray candy just tasted like sugar and cream. maple tea had no flavor). All around disappointing.

Tasty Bokksu treats bring our whole family together We have received two boxes so far and are loving our Bokksu experience. There are three of us in the family and each night after dinner, we eat 3-4 treats, splitting and sharing each one together, reading the descriptions, discussing what we like and don't like, and watching some of the artisan videos. It's a fun and a great bonding experience. The treats are really amazing -- high quality, tasty, and very different than what you can get at the normal grocery store (at least here in the southeast -- might be different on the west coast.) All in all, we are loving it!

New flavors, new experience It is my first experience with Bokksu, and I've chosen Bokksu over other companies following several different reviews on YouTube. I've never been in Japan (until now) but I wanted to taste it, somehow. So I've decided to try shopping from the boutique. I loved the feeling of waiting for a package coming from far away, from persons from the other side of the world. It reminds me that we are not so far away, actually. It has been a lovely, beautiful moment: receiving it has been magical, I unwrapped it with care, slowly, and I simply LOVED finding a little origami inside the package, like a tiny trace of someone's time and care. I loved every single product I received, and everything was of very high quality. Mochi with sesame seeds, the cream biscuits, the rice snacks... everything was so good. I've saved one for every day's lunchbox, just to remember me that every day was a good day. It is a tiny little thing, but it makes me feel good. So, Thank you very much to Bokksu workers. The very day I've received my first surprise box, I've ordered another, and now I'am waiting for it with a smile on my face. I feel a bit like a child waiting for Christmas, but this is it. I love it.

Delicious and Fun We have received two boxes out of our three month subscription so far and absolutely love it! The quality is top notch and everything has been delicious. The booklet that comes with each box is fun and helps us understand what everything is. There are some items my husband liked so much that he placed an order for more of them.

I am in LOVE with Bokksu I am in LOVE with Bokksu. It’s such a fun experience to try all the snacks and read about them. I switched to a year subscription because am so obsessed. I have never had an issue with shipping and I would recommend to everyone I know!