Great experience, totally recommend I've purchased 2 Advent Calendars and a Mystery box and now I'm a subscriber. The Mystery box was full of really nice and interesting treats and today I've opened the first item from the calendar to find a really nice matcha gummy candy! The order came in about 3 weeks time which is great given the distance.

The list price is just too expensive The list price is just too expensive. Comparable to spending roughly on a tiny package of rice crackers and an additional amount on a few slices of plain cake. it seems not to be worth it. It's comparable to paying for a package of refreshments at a conference that you would often receive for free.

Bad food and bad service Many foods ordered were near expiry. One wasn't expired but was full of mold, which they tried to blame on us despite the package not being opened for the month we had it before opening it to use. Just abysmal customer service, and the food was all bland and just disappointing compared with what we can find at local markets. Even the bokksu exclusives which seemed fancy and neat were just total flops (earl gray candy just tasted like sugar and cream. maple tea had no flavor). All around disappointing.

Awesome product, fast delivery in the UK Awesome product, and growing. Love the snacks, very interesting selection vs. what you find in a "East Asian supermarket", as these are niche products, very local stuff, you can't get it outside of japan basically. The founder actually goes to all the merchants himself to sort out supply chain, very impressive. Also, they used to be a bit slow with delivery in the UK, but improved 3x in <6 months, I expect them to do next-day very soon!

Full price is an absolute rip off Full price is an absolute rip off, price points must equal about £5 for a few tiny rice crackers, same for a few tiny, and very average cake pieces. Such poor value. Essentially £50 for a box of what feels like complementary snacks at a conference.