Chrissy Street
GBPoor customer service I ordered a trial via an Amazon Local offer. Received two boxes on 27 June 2015. Unfortunately with a BBE date of June 2015. Not a great start. Have contacted customer services to complain and had no response. Very poor service. Will definitely not join their tasting club and recommend that others do not use this company. A shame though as the chocolates were not bad and would have liked to sample more.
Esty Puleston
GBGreat chocolates, good value when on offer I placed about 4 orders that never showed up, when I emailed to ask about them they said my payment hadn't gone through. These were 4 different credit cards, all with enough money on them. Could have been a technical error (weird, on 4 different occasions?) but it would have been nice if they'd emailed to let me know there was a problem, especially as the last one was meant to be a Christmas gift. However, I do love their chocolates. The other boxes that did show up were delicious, each box has one or two really unique flavours that I've never tasted in chocolate form before!
Mary Hampton
GBPOOR I ordered chocolates via the Gourmet Society offer and have to say I am thoroughly disappointed. I wanted the chocolates for a gift for friends that I am not seeing until the middle of July; the chocolates arrived last week with a best before date of the end of June - no use to me whatsoever. Have contacted them to inform them but have had no helpful response. Having read all reviews wish I had seen them before I ordered. Just hope they take my e-mail as instruction not to send any more chocolates as will not be happy.
Tom
GBScam artists Beware, the website says when you order a box you can 'decide' whether to join their tasting club. What they don't say is that they decide for you, you won't know until they send you another box and charge you £20 for the privilege which they refuse to refund. Absolute scam artists, won't be using them again.
Mandy White
GBthey send more chocolates you don't want and won't refund the charge I ordered a trial of this company's chocolates with an offer from the Gourmet Society. It clearly stated they wouldn't send more until I provided feedback. I didn't provide feedback yet today another box of chocolates arrived in the post. I called to advise I didn't want them and was basically told "tough". They now say I needed to advise them I didn't want them but this was not the information I received as it was a flyer that came with my Gourmet Society membership. Not happy that they swindle people this way - its not a good way to achieve ongoing business. I will find a different company to purchase chocolate from in future.