
Debbie
GBWhat's not to like? What's not to like about Cocoa Boutique? Well I haven't found anything yet. A monthly box of high quality chocolates at a good price. A good mix of tastes, flavours and textures in each box that will tickle, tantalise, soothe and surprise your taste buds. You won't like all of them - but that's the idea - trying out new flavours. I have certainly found a few taste combinations that I would never have even thought about before. Your eyes will also get a treat feasting on these beautifully crafted chocolates. Oh - actually I do dislike one thing. As there are two of each chocolate in every box I have to share with my partner or else he sulks!

Mike Birmingham
GBNEVER AGAIN Like others before me I ordered one box of chocolates for my mother in law at Xmas only to receive a further box in Jan which I was not aware that I had ordered. On attempting to speak with their 'customer services' department I could only get a recorded message. I also e mailed them only to be informed that I must have agreed to this as it is in the terms and conditions and they would not have sent the first box without this agreement. I was told to check the website, when I tried to do this the only way I could get to that information was to place another order and there was absolutely no chance of that. Basically they have shown no interest in this issue at all and I can only assume that this is the only way they can do business. So BE WARNED if you even contemplating ordering make sure you read everything and that you know exactly what you are letting yourself in for.

Mandy White
GBthey send more chocolates you don't want and won't refund the charge I ordered a trial of this company's chocolates with an offer from the Gourmet Society. It clearly stated they wouldn't send more until I provided feedback. I didn't provide feedback yet today another box of chocolates arrived in the post. I called to advise I didn't want them and was basically told "tough". They now say I needed to advise them I didn't want them but this was not the information I received as it was a flyer that came with my Gourmet Society membership. Not happy that they swindle people this way - its not a good way to achieve ongoing business. I will find a different company to purchase chocolate from in future.

Chrissy Street
GBPoor customer service I ordered a trial via an Amazon Local offer. Received two boxes on 27 June 2015. Unfortunately with a BBE date of June 2015. Not a great start. Have contacted customer services to complain and had no response. Very poor service. Will definitely not join their tasting club and recommend that others do not use this company. A shame though as the chocolates were not bad and would have liked to sample more.

Mark Doyle
GBGood but with room for improvement Whilst the flavours I have tried in three different boxes are nice, on the whole they are quite mundane and have been done in countless boxes of high street chocolates. For true chocolate aficionados there is certainly a lack of dark chocolate as well. The customer service team have been exemplary in my dealings with them and I think it's brilliant how the boxes are made to fit through your letter box. I'll wait to see what the next one or two boxes contain but unless there are more adventurous flavour combinations I will stop my membership as it would not be worth the cost in my case.