
Esty Puleston
GBGreat chocolates, good value when on offer I placed about 4 orders that never showed up, when I emailed to ask about them they said my payment hadn't gone through. These were 4 different credit cards, all with enough money on them. Could have been a technical error (weird, on 4 different occasions?) but it would have been nice if they'd emailed to let me know there was a problem, especially as the last one was meant to be a Christmas gift. However, I do love their chocolates. The other boxes that did show up were delicious, each box has one or two really unique flavours that I've never tasted in chocolate form before!

Isabelle Neil
GBDislike this company Chocolates are overpriced. Good but not that good compared to what you can get elsewhere. Cocoa Boutique appear to gain customers via getting them to sign up for free or discounted chocolates. In small print this means they are then a member and will receive (often unexpected) boxes at full price thereafter. Although you must give permission and submit payment details, the lack of clarity and the small window in which you can then cancel membership, means that you are likely to be hoodwinked into overpriced chocolates you don't want at a later date. If you are vigilant and cancel membership after the discounted box, it is worth it. For the majority of us who forget and/or don't read the small print, it is not worth it. There is a guarantee to be refunded if you are not satisfied. This has not been true for myself or others. Don't believe it! Because I dislike the tactics and strategy used to gain customers, I will not buy from them again.

Irina Guimarães
GBThe chocolate is so tasty and the variety that comes in the box is so addictive you struggle to stop eating them. It was a great treat for for Easter as I didn't get to buy the Egg and eating every chocolate made me smile. I also enjoyed to vote on each of them so since there's two of each chocolate the first round I simply enjoyed them as I pleased and for the second round I actually tasted gingerly each layer and overall taste. It's just a fun box and the most fun I've had eating chocolate.

Mike Birmingham
GBNEVER AGAIN Like others before me I ordered one box of chocolates for my mother in law at Xmas only to receive a further box in Jan which I was not aware that I had ordered. On attempting to speak with their 'customer services' department I could only get a recorded message. I also e mailed them only to be informed that I must have agreed to this as it is in the terms and conditions and they would not have sent the first box without this agreement. I was told to check the website, when I tried to do this the only way I could get to that information was to place another order and there was absolutely no chance of that. Basically they have shown no interest in this issue at all and I can only assume that this is the only way they can do business. So BE WARNED if you even contemplating ordering make sure you read everything and that you know exactly what you are letting yourself in for.

Rena
GBScam! DO NOT TRUST THEM Beware of this company who sign you up to a monthly fee automatically, £19.95 per month!!! Please follow me on twitter (Just setting up now) as i'm taking this as far as i can go until i get a refund!!! Btw, poor customer service from Katherine.