Cocoaboutique

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2.85
Based on 20 Reviews

5

25.00%

4

15.00%

3

15.00%

2

10.00%

1

35.00%
About Cocoaboutique

Based in Nottingham, Cocoa Boutique was founded by Amy Kershaw in 2012. Firmly believing that one Chocolatier can’t be ‘the best’ at everything we scoured the world for the greatest Award Winning Master and Artisan Chocolatiers, gave them a call and asked if they wanted to bring their finest creations to our lovely customers in unique, handpicked fresh selections. Working in partnership with world renowned Master Chocolatier Barry Colenso we're committed to bring you the stories and personalities behind the world's finest Chocolates. Along the way we're keen to intertwine your comments, wishes and requests - you shape the future of Cocoa Boutique.

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Isabelle Neil
GB

Dislike this company Chocolates are overpriced. Good but not that good compared to what you can get elsewhere. Cocoa Boutique appear to gain customers via getting them to sign up for free or discounted chocolates. In small print this means they are then a member and will receive (often unexpected) boxes at full price thereafter. Although you must give permission and submit payment details, the lack of clarity and the small window in which you can then cancel membership, means that you are likely to be hoodwinked into overpriced chocolates you don't want at a later date. If you are vigilant and cancel membership after the discounted box, it is worth it. For the majority of us who forget and/or don't read the small print, it is not worth it. There is a guarantee to be refunded if you are not satisfied. This has not been true for myself or others. Don't believe it! Because I dislike the tactics and strategy used to gain customers, I will not buy from them again.

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Esty Puleston
GB

Great chocolates, good value when on offer I placed about 4 orders that never showed up, when I emailed to ask about them they said my payment hadn't gone through. These were 4 different credit cards, all with enough money on them. Could have been a technical error (weird, on 4 different occasions?) but it would have been nice if they'd emailed to let me know there was a problem, especially as the last one was meant to be a Christmas gift. However, I do love their chocolates. The other boxes that did show up were delicious, each box has one or two really unique flavours that I've never tasted in chocolate form before!

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Rena
GB

Scam! DO NOT TRUST THEM Beware of this company who sign you up to a monthly fee automatically, £19.95 per month!!! Please follow me on twitter (Just setting up now) as i'm taking this as far as i can go until i get a refund!!! Btw, poor customer service from Katherine.

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Gemma Snape
GB

Good company to deal with but didn't deliver on quality I was excited to try a new collection of chocolates from a new company, but delivery was slow, as they make each box to order. I ordered when I saw their guarantee, and thought that they must be pretty good to make such a claim, but I don't think that they followed through. The chocolates, whilst ok, didn't live up to my expectations after what I read about the company, and I have most definitely tasted better!

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Kathleen Turnbull
GB

A chocaholic's dream! I really look forward to receiving my tester box each month. These are master craftsmen with the most wonderful imagination in putting their flavours together and creating absolute works of art. I'm not, generally, a fan of praline, but even they are the most delicious that I have ever tasted. Cocoaboutique is, indeed, the leader of the pack and, with this standard of taste and presentation, is likely to remain so.

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