Cocoaboutique

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2.85
Based on 20 Reviews

5

25.00%

4

15.00%

3

15.00%

2

10.00%

1

35.00%
About Cocoaboutique

Based in Nottingham, Cocoa Boutique was founded by Amy Kershaw in 2012. Firmly believing that one Chocolatier can’t be ‘the best’ at everything we scoured the world for the greatest Award Winning Master and Artisan Chocolatiers, gave them a call and asked if they wanted to bring their finest creations to our lovely customers in unique, handpicked fresh selections. Working in partnership with world renowned Master Chocolatier Barry Colenso we're committed to bring you the stories and personalities behind the world's finest Chocolates. Along the way we're keen to intertwine your comments, wishes and requests - you shape the future of Cocoa Boutique.

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Mandy White
GB

they send more chocolates you don't want and won't refund the charge I ordered a trial of this company's chocolates with an offer from the Gourmet Society. It clearly stated they wouldn't send more until I provided feedback. I didn't provide feedback yet today another box of chocolates arrived in the post. I called to advise I didn't want them and was basically told "tough". They now say I needed to advise them I didn't want them but this was not the information I received as it was a flyer that came with my Gourmet Society membership. Not happy that they swindle people this way - its not a good way to achieve ongoing business. I will find a different company to purchase chocolate from in future.

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Mike Birmingham
GB

NEVER AGAIN Like others before me I ordered one box of chocolates for my mother in law at Xmas only to receive a further box in Jan which I was not aware that I had ordered. On attempting to speak with their 'customer services' department I could only get a recorded message. I also e mailed them only to be informed that I must have agreed to this as it is in the terms and conditions and they would not have sent the first box without this agreement. I was told to check the website, when I tried to do this the only way I could get to that information was to place another order and there was absolutely no chance of that. Basically they have shown no interest in this issue at all and I can only assume that this is the only way they can do business. So BE WARNED if you even contemplating ordering make sure you read everything and that you know exactly what you are letting yourself in for.

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Mary Hampton
GB

POOR I ordered chocolates via the Gourmet Society offer and have to say I am thoroughly disappointed. I wanted the chocolates for a gift for friends that I am not seeing until the middle of July; the chocolates arrived last week with a best before date of the end of June - no use to me whatsoever. Have contacted them to inform them but have had no helpful response. Having read all reviews wish I had seen them before I ordered. Just hope they take my e-mail as instruction not to send any more chocolates as will not be happy.

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Kathleen Turnbull
GB

A chocaholic's dream! I really look forward to receiving my tester box each month. These are master craftsmen with the most wonderful imagination in putting their flavours together and creating absolute works of art. I'm not, generally, a fan of praline, but even they are the most delicious that I have ever tasted. Cocoaboutique is, indeed, the leader of the pack and, with this standard of taste and presentation, is likely to remain so.

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Mark Doyle
GB

Good but with room for improvement Whilst the flavours I have tried in three different boxes are nice, on the whole they are quite mundane and have been done in countless boxes of high street chocolates. For true chocolate aficionados there is certainly a lack of dark chocolate as well. The customer service team have been exemplary in my dealings with them and I think it's brilliant how the boxes are made to fit through your letter box. I'll wait to see what the next one or two boxes contain but unless there are more adventurous flavour combinations I will stop my membership as it would not be worth the cost in my case.

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