They where dry in the inside I use to… They where dry in the inside I use to buy them all time. But don't know if I will keep buying them

I wish I looked up previous reviews I wish I looked up previous reviews! My experience with LindtUsa is the same as Ramona's, earlier this year! I placed an order last Friday, Dec. 15th, and, as for today, it still sits there; LindtUSA didn't transfer it to FedEx yet. When I called their 877-695-4638, I was told "it could take up to 5 (five) business days for that", Christmas season or not! If they mentioned that anywhere on their site, very few of us would deal with LindtUsa, wouldn't we??

First of all First of all, the person I send the chocolates to LOVES Lindt chocolates. My problem has to do with shipping costs during the summer months. Really, $27 for icepacks? I also send gifts via nuts.com and they charge just $7 for ice packs. I think the $27 is exorbitant. It ends up doubling the price of the gift.

Gotten better. I ordered from them in 2014 & 2015 and both times not only they messed the order, but they were not responding to emails, so that was it for me. I gave them another try this Black Friday and they seem to have gotten a lot better: My order is correct and arrived in a timely manner. I might try them again.

The best chocolate - at my doorstep! Lindor truffles are my favorite. I truly like ordering online where I can order special flavors that are not found in my local store. Great chocolate. Great experience. Highly recommend for anyone looking to upgrade their chocolates!